Lindsay Lahargoue
Sacramento
Summary
Dynamic Assistant General Manager at Dad's Kitchen with a proven track record in optimizing operations and enhancing customer satisfaction. Skilled in project coordination and effective communication, I successfully improved productivity initiatives while maintaining strict compliance with regulations. My keen attention to detail and ability to analyze service offerings drive results and foster team success.
Overview
12
12
years of professional experience
Work History
Assistant General Manager
Dad's Kitchen
Sacramento
02.2017 - 11.2021
- Delegated work to staff, setting priorities and goals.
- Monitored progress by establishing plans, budgets and measuring results.
- Disciplined and maintained staff to deliver hospitable, professional service reflecting business initiatives.
- Ensured that customer service standards were met or exceeded at all times.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Placed new inventory orders and oversaw correct restocking procedures to maintain operational output.
- Controlled business inventory to keep numbers beneath targets through expert oversight and usage monitoring.
- Evaluated current processes within the store environment to identify areas of improvement.
- Performed administrative tasks such as filing paperwork, preparing documents.
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
- Ensured compliance with all applicable laws and regulations related to employment practices.a
Assistant Manager/Bartender
Chicago Fire
Sacramento
08.2014 - 03.2017
- Communicated regularly with customers to gain insights into their needs.
- Assigned work and monitored performance of project personnel.
- Produced thorough, accurate and timely reports of project activities.
- Coordinated with other departments to ensure smooth flow of operations.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Resolved conflicts between team members in an effective manner.
- Managed customer service inquiries and complaints in a timely manner.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Bartender/Lead Cocktail Server
The Beacon Bar and Grill
South Lake Tahoe
04.2010 - 11.2014
- Communicated with security staff to de-escalate customer conflicts and remove customers if necessary.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
- Arranged bottles and glasses behind bar to make attractive displays.
- Carefully inspected identification of customers to verify age requirements for purchase of alcohol.
- Monitored customer drink levels and suggested additional drink purchases at appropriate times to boost sales.
- Adhered to state regulations regarding serving alcohol responsibly.
- Provided drink suggestions to customers based on their preferences.
Child Care Provider
South Lake Tahoe
12.2011 - 01.2013
- Planned and implemented engaging activities to encourage creativity and expression.
- Guided children through engaging and productive activities to foster fun learning environment.
- Maintained a clean and organized play area.
- Developed positive relationships with families by communicating regularly about their child's development.
- Attended professional development workshops to stay current on best practices in early childhood education.
- Encouraged positive interactions between children by providing supervision at all times.
- Supported children's emotional and social development, encouraging understanding of others and positive self-concepts.
Medical Assistant
Mountain Medical Pulmonary & Sleep Center
Carson City
01.2011 - 06.2012
- Prepared treatment rooms for patient examinations.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Handled general office duties to support administrative staff during peak hours.
- Kept facility stocked with necessary supplies, equipment and instruments.
- Administered injections, medications and treatments as directed by the physician.
- Monitored vital signs of hospitalized patients throughout their stay at the hospital or clinic setting.
- Measured vital signs and took medical histories to prepare patients for examination.
Education
Associate of Arts - General Education
Sacramento City College
Sacramento, CA09.2010
Medical Assistant Certification - Medical Assisting
Western Career College
Sacramento, CA09.2010
Skills
- Coordinating Incoming Call Communications
- Clear Oral Presentation
- Effective Written Communication
- Project Coordination
- Productive Under Pressure
- Analyzing administrative functions
- Analysis of Service Offerings
- Advising on Optimizations
- Prioritization and Scheduling
- Effective Solution Development
- Keen Attention to Detail
- Sensitive Information Protection
- Competent in Microsoft Office Applications
References
References upon request
Acquired Skills
- Able to handle incoming calls and route them to the appropriate employee.
- Effective verbal and written communication skills.
- Track record of managing activities within a busy environment.
- Demonstrated ability to work efficiently in stressful hours.
- Proven ability to analyze, evaluate and recommend administrative functions and services to promote success.
- Exceptional time management and problem-solving skills.
- Proven record of working accurately and independently with close attention to detail.
- Proven ability to maintain secrecy of sensitive information.
- Proficient with Microsoft Office.
Awards Certificates
- Typing Certificate (61+ wpm)
- 10 Key Proficient
- Responsible Beverage Seller/Server and Food Handlers Card, 12/31/19
- President's Honors- Sacramento City College
References
References available upon request.
Timeline
Assistant General Manager
Dad's Kitchen
02.2017 - 11.2021
Assistant Manager/Bartender
Chicago Fire
08.2014 - 03.2017
Child Care Provider
12.2011 - 01.2013
Medical Assistant
Mountain Medical Pulmonary & Sleep Center
01.2011 - 06.2012
Bartender/Lead Cocktail Server
The Beacon Bar and Grill
04.2010 - 11.2014
Associate of Arts - General Education
Sacramento City College
Medical Assistant Certification - Medical Assisting
Western Career College
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