Lindsay Ladouceur

As a seasoned Service Manager with 12 years of hospitality experience, I specialize in business operations, team development, and customer satisfaction. I have a proven track record of leading teams to deliver exceptional service while driving customer retention and revenue growth.

In my role as a waitress, I excelled in fast-paced environments by providing outstanding customer service, managing guest requests efficiently, and maintaining high health and safety standards. I also trained new hires, developed onboarding materials, and coached team members to meet service expectations. By collaborating with staff and upselling menu items, I enhanced the dining experience and consistently contributed to high customer satisfaction and increased revenue.