Lindsay Jones

Queen’s University – Faculty of Engineering & Applied Science
Outreach Team Lead | Kingston, ON | Sept 2019 – Present

• Manage a team of 14 full-time, casual, student, and volunteer staff delivering high-quality STEM outreach programs.
• Report directly to the Director, Innovative Educational Initiatives for Smith Engineering, aligning outreach goals with faculty strategic priorities.
• Collaborate with the Manager and Director to develop and implement strategic plans, unit goals, and program policies that ensure accessible, impactful programming for diverse audiences.
• Provide work direction, training, and day-to-day supervision to team members supporting Connections core programming, including in-school workshops and Queen’s Summer Engineering Academy (QSEA).
• Lead recruitment processes, including advertising, reviewing, interviewing, and onboarding casual and student staff.
• Manage grant writing and reporting processes to secure and maintain funding for Connections programs, ensuring alignment with funding requirements and strategic outreach goals.
• Manage social media accounts for Connections Engineering Outreach to promote programs, celebrate achievements, and engage with the community and stakeholders.
• Represent Connections within Queen’s camp compliance oversight group to ensure youth safety across all programming.
• Network and build partnerships on and off campus to advance FEAS outreach objectives and strengthen community relationships.
• Liaise with local school boards, teachers, administrators, and community partners to enhance STEM education delivery in alignment with Ontario curricula and Smith Engineering objectives.
• Design and implement performance tracking and evaluation for outreach initiatives to support continuous improvement and strategic reporting.
• Foster a diverse, equitable, and inclusive environment while contributing to a respectful, collaborative, and high-performing team culture.

• Duties include working collaboratively with the Manager on the development and implementation of strategic plans, unit goals, and program policies to ensure the delivery of high-quality and accessible outreach programs for a wide-ranging, and diverse group of target audiences.
• Provide work direction and technical/functional guidance to full-time outreach coordinators, as well as our casual, student, and volunteer staff that supports the Connections core programming (in-school workshops and QSEA).
• Work would include setting schedules and work assignments, as well as coordinating and monitoring workflow.
• Advertise, review, interview, and hire casual students to support the Connections core programming (in-school workshops and QSEA).
• Provide orientation and on-the-job training to employees in the unit.
• Provide coaching and feedback on work quality issues, providing related day-to-day supervision.
• Escalates unresolved performance and/or disciplinary matters to management.
• Represent Connections engineering outreach within the Queen’s University camp compliance oversite group, collaborating with internal colleagues to ensure the health and safety of all participating youth and staff, within the Queen’s summer camp learning ecosystem.
• Networks to build professional partnerships on and off campus that align with FEAS outreach program objectives.
• Represent Queen’s Engineering and liaise with local school board administration and specialists to facilitate and support STEM education in the local K-12 STEM learning ecosystem.
• Collaborate with classroom teachers, principals, guidance counselors, parents, and community groups to determine required outreach support to best complement Ontario curricula, while supporting the FEAS & Connections strategic objectives.
• Develop, coordinate, and implement performance tracking for various Connections initiatives (e.g., TNT in-school delivery, Queen’s Summer Engineering Academy).
• Demonstrates a commitment to fostering a diverse, equitable, and inclusive environment, and contribute to a high-performing team that is respectful and collaborative.

• Duties include performing administrative support duties for department PI such as initiating and drafting sensitive correspondence and documents, reviewing and proofing papers, journal articles and/or theses, replying to emails on behalf of the PI as well as maintain personal email account, scheduling meetings, distributing minutes and coordinating conferences or events.
• Supports the administration of research related accounts with guidance from the PI and helps prepare and monitor budgets.
• Maintains social media accounts for the research program and updating department website as required.

• Duties include receiving phone calls and being prompt to go wherever I am needed and be able to immerse myself into whichever teaching role that is at hand.
• Having to adapt to the teaching methods for different situations, schools, subjects and age groups.
• Reading teacher plans set for that day and getting everything done that needs to be, while maintaining a respected role model attitude and teaching a class as if they were my own students.

• Duties include directing all phone calls and assisting students in the main office, maintaining petty cash and key cash while also doing cheque requisitions and distributing cheques to students.
• Making room bookings for faculty meetings, exams and events.
• Assisting with adding/dropping courses and providing transcripts, coordinated information for instructors of the USATs and Final Exam process ensuring the process adheres to all applicable policies and / or procedures.
• Providing general administrative support to the Academic Advisor and the Financial Advisor as well as providing accurate information about policies, academic regulations and procedures, including dates and deadlines for registration and orientation programs.

• Duties include first point of contact for the Department and Department Head.
• Managing incoming mail, coordinating, and organizing the Department Head’s schedule, travel and calendar of appointments, along with coordinating all meetings.
• Responsible for answering the main phone line and Department of Surgery email, responding to general inquiries, and greeting visitors.
• Taking Minutes for department meetings and serving on the Reappointment, Tenure and Promotion Committee.
• Liaise with individuals internal and external to Queen’s and KGH, provide general information, and take on the administrative and clerical tasks of the office.
• Involved in being in contact with members from SEAMO and setting up meetings for the Head.
• Assisted in surgeon recruitment for new hires of cardiac and thoracic surgery.

• Duties include having meetings with two mentees aged five once a week for an hour session as I created a welcoming learning environment, while also encouraging them to gain knowledge through literacy.
• Planned weekly literacy-based activities relating to student interests.