Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Lindsay Horst

Elmira,Ontario

Summary

Entrepreneurial business owner with a proven track record of success in building operations from the ground up, identifying and leveraging emerging opportunities to drive growth. Committed to maximizing profits through strategic planning and continuous improvement initiatives. Proficient in financial administration, regulatory compliance, and effective recordkeeping. Talented owner with excellent marketing, customer service, and business oversight skills. Boasting over 25 years of experience and highly effective at working with people at all levels within an organization.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Flooring Store Owner

Straightline Custom Flooring
01.2020 - Current
  • Negotiated deliverables and costs with vendors to secure optimal pricing and quality standards.
  • Promoted brand identity through targeted social media campaigns, driving revenue growth.
  • Collaborated with staff to assess performance metrics and mitigate business risks.
  • Monitored competitor activities to effectively adapt strategies to industry changes.
  • Executed performance reviews that boosted productivity among team members.
  • Established comprehensive plans and budgets to track progress and measure results.
  • Oversaw equipment maintenance to ensure operational efficiency across store operations.
  • Provided leadership and mentorship to new employees on company protocols.
  • Recorded debit, credit and account transactions in computer spreadsheets and databases.
  • Helped businesses keep finances in order by managing accounting ledgers and recording journal entries.
  • Generated invoices for clients and tracked payments received from customers.
  • Reviewed employee expense reports for compliance with company policies.
  • Managed payroll processing for staff members.
  • Coordinated with vendors and clients to resolve billing and payment issues.
  • Conducted monthly bank reconciliations.
  • Compiled current budget data from estimated revenues, expenses and prior budgets.
  • Reviewed purchase documents and company receipts for reconciliation with statements.
  • Matched orders with invoices and recorded required information.
  • Performed basic accounting, payroll and bookkeeping services to manage business operations.

Retail Store Manager

Envie Intimates
05.2012 - 01.2015
  • Drove sales growth by setting ambitious goals and supporting team members.
  • Managed daily store operations, including opening and closing procedures.
  • Conducted market research to analyze competitors and inform strategic decisions.
  • Coached team members to achieve revenue targets through effective training.
  • Resolved customer complaints swiftly, maintaining high service quality.
  • Identified customer needs promptly while providing attentive support via phone and in-person.
  • Established weekly and monthly sales goals for staff to drive results.
  • Maintained inventory accuracy through regular stock counts and reconciliations.

Education

Some College (No Degree) - Business Marketing

Fanshawe College of Applied Arts And Technology
London

Some College (No Degree) - Hotel And Resort Administration

Georgian College of Applied Arts And Technology
Barrie, ON

Some College (No Degree) - Interior Design

Conestoga College Institute of Technology And Advanced Learning

High School Diploma -

Elmira District Secondary School
Elmira, ON

Skills

  • Customer Service
  • Inventory management
  • Vendor negotiation
  • Financial analysis
  • Team building
  • Employee training
  • Performance assessment
  • Payroll administration
  • Problem resolution
  • Time management
  • Recruitment and hiring
  • Conflict resolution
  • Team development
  • Microsoft Office proficiency
  • Communication skills
  • Schedule management
  • Staff management
  • Merchandise planning
  • Inventory control
  • Promotional planning
  • Employee scheduling
  • Business networking
  • Product marketing
  • Social media marketing
  • Human resources
  • Profit and loss
  • Cash flow optimization
  • Verbal and written communication

Certification

  • Valid G Driver's license
  • First Aid, CPR certified
  • WHIMIS, AODA certified

Timeline

Flooring Store Owner

Straightline Custom Flooring
01.2020 - Current

Retail Store Manager

Envie Intimates
05.2012 - 01.2015

Some College (No Degree) - Interior Design

Conestoga College Institute of Technology And Advanced Learning

Some College (No Degree) - Business Marketing

Fanshawe College of Applied Arts And Technology

Some College (No Degree) - Hotel And Resort Administration

Georgian College of Applied Arts And Technology

High School Diploma -

Elmira District Secondary School

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Lindsay Horst