Lindsay Halvorsen
Thunder Bay,ON
Summary
Hardworking employee with experience in residential and commercial settings. Adept at following instructions, maintaining clean and tidy workspace, and working cooperatively with team members, or in a management position. Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
10
10
years of professional experience
Work History
Housekeeping Attendant
Thunder Bay Regional Health Sciences Centre
06.2016 - 06.2018
- Trained new employees on departmental procedures and provided assistance in finding cleaning supplies.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
- Liaised with other departments to coordinate housekeeping requirements and resolve issues and concerns.
- Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.
Sales Associate
Ben Moss Jewellers
04.2016 - 03.2018
- Trained new sales professionals on product catalog.
- Worked with individual clients to design unique pieces, communicating effectively to establish vision and specifications.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to effectively build rapport and lasting relationships.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
Customer Sales Representative
BMO Bank Of Montreal
09.2008 - 07.2010
- Assisted call-in customers with questions and orders.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Resolved concerns with products or services to help with retention and drive sales.
- Educated customers on promotional options, sales policies and methods for obtaining desired results from company offerings.
- Contacted potential customers to capitalize on sales opportunities.
- Maintained customer accounts and relationships.
- Stayed current on company Product or Service options to promote offerings during regular service connections.
- Contributed to team objectives in fast-paced environment.
- Built relationships with customers and community to promote long term business growth.
- Developed and maintained strong working relationships with professionals within assigned territory.
Manager
Sterling Shoes
01.2011 - 01.2014
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
Education
High School Diploma -
Sir Winston Churchill High School
Thunder Bay, ONBachelor of Arts - English
Lakehead University
Thunder Bay, ONSkills
- Excellent Communication
- Social Perceptiveness
- Multitasking Abilities
- Team building
- Organization
- Good Telephone Etiquette
- Strategic Planning
- Performance Management
- Sales Team Training
Languages
English
Elementary
Timeline
Housekeeping Attendant
Thunder Bay Regional Health Sciences Centre
06.2016 - 06.2018
Sales Associate
Ben Moss Jewellers
04.2016 - 03.2018
Manager
Sterling Shoes
01.2011 - 01.2014
Customer Sales Representative
BMO Bank Of Montreal
09.2008 - 07.2010
High School Diploma -
Sir Winston Churchill High School
Bachelor of Arts - English
Lakehead University
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