Summary
Overview
Work History
Education
Skills
Timeline
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Lindsay Fraser

Barrie,ON

Summary

Dedicated HR Professional eager to create and implement successful strategies to improve organizational efficiency. Adept at utilizing data analysis to provide insights into HR initiatives. Strong communication and interpersonal skills and committed to pursuing best practices related to employee development and retention. Working towards CHRP designation, with a passion for training and development.

Overview

13
13
years of professional experience

Work History

Beauty Advisor

Sephora
11.2022 - Current
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Helped clients achieve desired looks for daily wear and special events by designing makeup strategies for each scenario.
  • Arranged merchandise to present visually appealing displays and attract clientele.
  • Developed in-depth product knowledge and kept up to date with latest trends in beauty to avail of resources and apply best practices.
  • Promoted additional products and services to increase sales numbers and revenue with diverse selection.
  • Consistently meets personal goals, allowing store to successfully reach targets set for successful business results.

Medical Secretary/Office Assistant

Mapleview Medical Center
04.2018 - 10.2022
  • Kept information confidential and followed HIPAA guidelines to maintain patient trust.
  • Maintained current and accurate medical records for patients.
  • Supported office staff and operational requirements with administrative tasks.
  • Managed office logistics by scheduling appointments, maintaining files and collecting payments.
  • Prepared and processed patient referrals and transfer requests.
  • Completed administrative patient intakes with case histories, insurance information and mandated forms.

First Assistant Manager

McDonalds
07.2010 - 05.2019
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Trained employees to increased employee performance and job satisfaction, to strengthen retention and engagement.
  • Created employee schedules to align coverage with forecasted demands.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.

Education

Advanced Diploma - Business Administration Human Resources

Georgian College
Barrie, ON
08.2023

Skills

  • Relationship Building
  • Team Collaboration
  • Flexibility and Adaptability
  • Effective Communication
  • Time management
  • Customer Service Excellence
  • Organizational Skills
  • Multitasking Capabilities
  • Loss Prevention
  • Cash Handling
  • Product Knowledge

Timeline

Beauty Advisor

Sephora
11.2022 - Current

Medical Secretary/Office Assistant

Mapleview Medical Center
04.2018 - 10.2022

First Assistant Manager

McDonalds
07.2010 - 05.2019

Advanced Diploma - Business Administration Human Resources

Georgian College

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Lindsay Fraser