Lindsay Davies
Calgary,AB
Summary
Focused Administrative professional with experience providing top-notch clerical support and operational assistance to meet staff needs. Capable and highly organized when coordinating documents, supplies and project resources. Clear communicator and self-motivated worker with decisive nature necessary to manage independent work.
Overview
7
7
years of professional experience
Work History
Office Manager
Magna IV Engineering
12.2011 - 02.2013
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
- Coordinated travel arrangements for all departments.
- Effectively scheduled and dispatched teams based on clients job requirements.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Developed and enforced office policies that aligned with company values and regulatory requirements, maintaining compliance.
- Implemented comprehensive training program for new hires, improving their integration into team and productivity.
Account Manager
Avant Garde/Stoneset Equity Development Group
03.2010 - 04.2011
- Oversaw the review and processing of all incoming investments packages.
- Corresponded with clients, trustees, sales agents, and financial institutions.
- Cultivated long-term relationships with key stakeholders in assigned accounts, fostering trust and loyalty among clients.
- Recorded accurate and efficient records in customer database.
- Collaborated with sales team prior to launching new investment opportunities.
- Maintained personnel records and updated internal databases to support document management.
Branch Manager
Discount Car & Truck Rentals
04.2006 - 06.2009
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Maintained friendly and professional customer interactions.
- Evaluated employee performance regularly through appraisals and feedback sessions to facilitate continuous development of skills and knowledge base within the team.
- Developed and maintained relationships with new and existing corporate clients, securing long-term partnerships and driving revenue growth.
- Maintained fleet quality by ensuring all scheduled maintenance and repairs were done in a timely manor.
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
Education
High School Diploma -
Lord Beaverbrook High School
Calgary, ABSkills
Office Management
Organizational Skills
Customer Service
Written/Verbal Communication
Excellent multi-tasking ability
Document Management
Database Administration
Administrative Support
Languages
English
Native or Bilingual
Timeline
Office Manager
Magna IV Engineering
12.2011 - 02.2013
Account Manager
Avant Garde/Stoneset Equity Development Group
03.2010 - 04.2011
Branch Manager
Discount Car & Truck Rentals
04.2006 - 06.2009
High School Diploma -
Lord Beaverbrook High School
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