Lindsay Curtis
Winlaw,BC
Summary
Diligent with excellent multitasking, organizational and time management abilities. Skilled at promoting items and completing customer sales, smoothly suggesting purchases to drive revenue and promoting positive experiences to strengthen customer loyalty. Adaptable to new processes and procedures. DIsciplined and hardworking whether it is in food industry, farming and running my own business.
Overview
23
23
years of professional experience
Work History
Store Clerk
Treesco Enterprises
Winlaw, BC
01.2021 - Current
- Answered customers' questions and provided information on store procedures or policies.
- Utilized problem solving skills to resolve issues quickly while maintaining customer satisfaction.
- Processed customer payments accurately and efficiently.
- Operated cash register in accordance with company policies and procedures.
- Provided excellent customer service by greeting customers, responding to questions, and offering assistance with locating items.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Balanced receipts against cash on hand at end of shift to ensure accuracy in accounting records.
- Completed weekly tasks such as cleaning counters and floors, dusting shelves, stocking shelves with new merchandise.
- Understood and followed oral and written directions.
Farmer
Harmony Hill Basil Farm
Winlaw, BC
04.2008 - Current
- Cared for and maintained plants in different climate-controlled areas.
- Sowed seeds, planted seedlings, and transplanted crops by hand or with mechanized equipment.
- Developed strategies that promote efficient use of resources such as water and energy.
- Coordinated clerical, recordkeeping and marketing strategies to enhance business operations and boost profits.
- Attended conferences and seminars to keep up-to-date on new developments in agriculture field.
- Assessed market conditions to identify opportunities for selling products at optimal prices.
- Planned harvest and planting schedules.
- Coordinated position requirements, schedules and production team processes.
- Prioritized and organized tasks to efficiently accomplish goals
Cook
WE Graham Community Services
Winlaw, BC
09.2018 - 06.2020
- Prepared and served meals by reviewing recipes and combining and cooking ingredients.
- Coordinated orders to expedite food from kitchen according to cook time and delivery time.
- Maintained clean and orderly appearance throughout kitchen and dining area.
- Ordered supplies as needed for the kitchen.
- Enforced proper sanitation practices to prevent spoiling or contamination of foods.
- Set up and performed initial prep work
- Adhered to regulatory standards regarding safe and sanitary food prep.
- Approached people enjoying my meals and engaged in conversation through use of effective interpersonal and people skills.
Banker
CIBC
Regina, SK
01.2001 - 06.2008
- Networked in community, obtained referrals from customers and used sales techniques such as cold calling to increase business.
- Provided customer service to bank clients, answering inquiries and resolving complaints.
- Adhered to bank and legal guidelines for reporting, loan approvals, and money handling.
- Assisted with onboarding new employees by training them on banking procedures.
- Customized products and services to meet specific banking requirements.
- Assisted customers by answering banking questions and recommending solutions.
- Analyzed customer's financial information to determine the best banking products for them.
- Leveraged customer service and sales abilities to consistently meet performance goals.
- Met or exceeded sales goals by promoting bank products and services in customer interactions.
- Generated monthly reports detailing performance metrics for senior management review.
- Fulfilled diverse duties to provide customer service, operate money counters, balance and replenish ATMs, maintain accounts and open new accounts.
- Managed escalations with polite service, knowledgeable support and unsurpassed professionalism to satisfy needs and protect bank reputation.
- Achieved or exceeded personal sales goals on consistent basis.
- Trained and coached less experienced team members in procedures, compliance standards and performance strategies.
Education
Some College (No Degree) - Business Marketing
SIAST Palliser Campus
Moose Jaw, SKHerbology
Insitute of Homeopathy
London, EnglandFood Safe Certificate
Selkirk College
Castlegar, BCSkills
- Stock Replenishment
- Inventory Tracking
- Team Management
- Customer Service
- Sales
- Strategic Planning
- Goal Planning
- Creative Thinking
- Business Administration
- Operations Management
- Focused and Disciplined
- FoodSafe ceritification
References
References available upon request.
Timeline
Store Clerk
Treesco Enterprises
01.2021 - Current
Cook
WE Graham Community Services
09.2018 - 06.2020
Farmer
Harmony Hill Basil Farm
04.2008 - Current
Banker
CIBC
01.2001 - 06.2008
Some College (No Degree) - Business Marketing
SIAST Palliser Campus
Herbology
Insitute of Homeopathy
Food Safe Certificate
Selkirk College
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