
People-focused professional with 9+ years of experience in high-volume customer service and education. Holds a BA in Anthropology with strong research, communication, and storytelling skills used to engage diverse audiences and support program delivery. Brings an adaptable, detail-oriented approach to communication and problem-solving in fast-paced, public-facing environments.
Core Competencies
Administrative Support & Coordination: Scheduling, bookings, data entry, records management
Customer Service & Communication: Front-line support (email, phone, in-person), guest relations
Data & Systems Management: CRM platforms, databases, reporting, attendance tracking
Organization & Team Collaboration: High-volume task management, documentation, cross-functional coordination
Technical Skills
Microsoft Office Suite (Word, Excel, PowerPoint): Intermediate
Google Workspace (Docs, Sheets, Calendar, Gmail): Advanced
CRM & Database Systems (Bullhorn, LinkedIn Navigator, Hunterio): Intermediate
POS, Communication & Payment Systems (Squirrel, OpenTable): Advanced