Lindsay Bogart

Financial & Operational Management
• Oversees a $200M portfolio spanning 150+ locations in East and Southwestern Ontario, managing operational, financial, and strategic outcomes to achieve revenue and EBITDA growth targets.
• Drives financial performance by analyzing business reporting, managing P&L statements, and developing actionable strategies, achieving 10–15% Same Office Growth (SOG) improvements, $20M+ incremental revenue, and 7–10% EBITDA growth year-over-year.
• Develops and manages accurate budgets and forecasts using historical data, market trends, and scenario modeling, supporting resource allocation decisions for $200M+ in annual revenue.
• Spearheads operational excellence initiatives, including implementation of practice management software, analytics dashboards, and reporting tools across 150+ locations, streamlining operations, improving transparency, and enabling data-driven decision-making.
• Introduced patient experience programs that increased satisfaction scores and retention rates, enhancing brand reputation and supporting sustainable growth.
• Negotiated vendor contracts and established strategic partnerships that reduced operational costs, improved efficiency, and supported scalable growth.

Leadership & Team Development
• Demonstrates exceptional leadership by mentoring and coaching 15+ Regional Managers and 150+ Practice Managers and clinical leads, overseeing hiring, training, and development, resulting in a 20% improvement in team cohesion, 15% increase in employee retention, and measurable performance gains across the portfolio.
• Responsible for succession planning and promotion of 25+ Doctors into Partnership roles over the past three years, ensuring a strong leadership pipeline and continuity in organizational growth.
• Leads workforce planning, recruiting, and retention strategies, including review and bonus structures, improving employee engagement scores by 15% and maintaining optimal performance across all supported practices.
• Excels in communication by facilitating team meetings, delivering presentations, and fostering open dialogue with Regional Managers and cross-functional teams, improving transparency and operational alignment by 20%.

Mergers, Acquisitions & Organizational Transformation
• Played a key role in mergers, acquisitions, and organizational transformation initiatives, including onboarding 15+ new practices and DeNovo practices over the past three years, aligning culture, processes, and performance metrics within 90 days to ensure seamless integration and operational alignment.

Board & Education Leadership
• Sits on the Dentalcorp Institution Board, collaborating with fellow board members to approve and develop educational courses offered to thousands of dentists, aligning curriculum with RCDSO standards.

Compliance & Recognition
• Ensures compliance with industry regulations and maintains operational standards across all practices, mitigating risk and supporting sustainable growth.
• Recognized for achieving top quartile EBITDA growth among comparable multi-site dental portfolios nationally, reinforcing best-in-class operational performance.

Financial & Operational Performance
• Oversaw financial performance for 45+ dental practices across Ontario, managing a $75M annual portfolio, consistently achieving revenue targets, maintaining labor costs at 22%, consumables at 5%, and EBITDA margins exceeding 28%, ensuring sustainable profitability and operational efficiency.
• Participated in Monthly, Quarterly, and Annual Business Reviews with key stakeholders, leveraging practice reporting, KPI analysis, and market insights to inform decision-making and drive up to 10% operational efficiency gains.
• Monitored clinic environments and key business indicators to proactively identify issues and opportunities for improvement, ensuring all practices operated in compliance with Health and Safety policies and provincial regulations, contributing to a 100% audit compliance rate across the portfolio.

Team Leadership & Development
• Built and developed the Practice Manager team through strategic hiring, onboarding, training, ongoing performance management, coaching, and quarterly reviews, resulting in a 20% increase in team retention and a 15% improvement in performance scores across practices.
• Established consistent communication practices by promoting daily huddles and weekly team meetings, coaching Practice Managers to improve the performance of clinical teams, Associate Dentists, and support staff, resulting in 10–15% improvement in patient satisfaction scores.
• Supervised 45+ dental practices reporting directly to the VP of Operations, building strong stakeholder relationships with Practice Managers, Principal Dentists, and executive leadership to drive alignment and operational excellence.

Patient Experience & Strategic Initiatives
• Developed and executed strategies to strengthen patient relationships and implement innovative pilot initiatives, including specialist integration programs, resulting in a 12% increase in patient retention and referral growth.
• Led the implementation of company programs, policies, and operational procedures across all practices, driving accountability and motivating teams to exceed operational, practice, and company objectives.

Financial & Operational Management
• Oversaw the financial performance of 10 dental practice locations, including EBITDA, labor costs, and other key business metrics, ensuring sustainable profitability and operational efficiency, contributing to $12M+ in combined annual revenue.
• Managed and analyzed daily staffing costs, payroll administration, and oversaw the accounts receivable process.
• Built and executed operational plans across 10 locations, including several start-up acquisitions, driving 15% year-over-year patient growth and ensuring maximum productivity and operational excellence.

Compliance & Risk Management
• Managed and oversaw all compliance programs within the practices, leading by example to ensure patient safety remained a top priority.
• Ensured adherence to Health and Safety Policies and Procedures, as well as applicable provincial legislation.

Team Leadership & Process Improvement
• Regularly reviewed clinic environments and key business indicators to identify issues, opportunities, and areas for improvement, providing coaching and direction to teams.
• Drove the implementation of company programs, policies, and procedures by supporting action plans and motivating teams to meet operational and organizational objectives.

Detail-oriented Level 2 Dental Assistant with hands-on experience supporting dental procedures, managing patient care, and maintaining clinical efficiency. Skilled in chairside assistance, infection control, radiography, and patient education. Known for strong organizational skills, teamwork, and contributing to a smooth, patient-focused practice environment.