Summary
Overview
Work History
Skills
Timeline
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Lindsay Black

FOH Manager
Calgary,AB

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience

Work History

FOH Manager

Moxies
Calgary, Alberta
09.2022 - Current
  • Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
  • Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations.
  • Addressed guest concerns and resolved all issues to guests' satisfaction.
  • Analyzed customer feedback and implemented strategies to improve customer satisfaction.
  • Demonstrated leadership by keeping up with cleanliness and organization and delegating roles to employees.

FOH Manager

Starbelly
Calgary, AB
04.2022 - 09.2022
  • Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
  • Motivated staff to perform at peak efficiency and quality.
  • Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.

Bartender

Shoeless Joe's
Hamilton, ON
07.2020 - 08.2021
  • Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Served high customer volumes during special events, nights, and weekends.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.

Skills

POS system operations

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Timeline

FOH Manager

Moxies
09.2022 - Current

FOH Manager

Starbelly
04.2022 - 09.2022

Bartender

Shoeless Joe's
07.2020 - 08.2021
Lindsay BlackFOH Manager