Lindsay Berman
Cookstown,ON
Summary
Recently, I resigned from my contract position as a Special Education Teacher with York Region District School Board. I spent 17 years in the teaching profession and decided I wanted a change.
I am looking for a job where I can still work one to one with the public, as I enjoy the satisfaction of working with people in person.
I am looking to secure a part time job in an established, professional environment where I can utilize my skills from teaching and working in the hospitality industry for 20 years.
My goal is to continue to deliver exceptional service and ensure customer satisfaction.
Overview
37
37
years of professional experience
Work History
Special Education Teacher
York Region District School Board
09.2009 - 10.2024
- Developed IEPs tailored to individual student needs, ensuring their academic success and personal growth.
- Created and managed IEPs to define student learning objectives and educational strategies, in addition to applying instructional knowledge and methods to support goals.
- Promoted a positive learning environment through the use of differentiated instruction and individualized support for diverse learners.
- Modified general education curriculum for special-needs students using various instructional techniques and technologies.
Social Worker
Peel Children's Aid
10.2006 - 06.2007
- Updated client documentation for accurate, compliant and current records.
- Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
- Collaborated with multidisciplinary teams to ensure appropriate care coordination and resource allocation for clients.
- Educated families on available community resources, connecting them with essential services such as housing assistance, financial aid, or healthcare providers.
Waiter, Cook, Day Prep Person, Floating Manager
Kelsey's, Red Lobster, Lime Rickey's, Big White,
05.1987 - 11.2002
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Provided support during busy periods by assisting other servers in cleaning tables and resetting them quickly for incoming guests.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Handled customer complaints diplomatically, working towards satisfactory solutions that ultimately retained loyal clientele.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Handled cash transactions accurately, ensuring proper accounting and minimizing discrepancies at the end of shifts.
- Complied with all company policies regarding uniform standards, punctuality, and professionalism.
- Communicated with kitchen staff to enable accurate food preparation.
- Contributed to the restaurant''s positive reputation by consistently delivering exceptional service and building rapport with regular patrons.
- Coordinated with kitchen staff to ensure special requests or dietary restrictions were accurately communicated and accommodated for guests.
Education
Bachelor of Social Work And Bachelors of Education - Social Work And Education
York University
Toronto, None06-2007
Skills
- Effective and professional communication skills both written and oral
- Proven ability to deliver high quality customer satisfaction and service
- proficient problem solving skills, critical thinking skills, adept at resolving client/customer issues efficiently and effectively
- Comfortable with technology, including software and computer systems, quick learner and able to integrate new tools accordingly to job duties
- Under the Teaching Profession:
Collaborative Teamwork
- Team Collaboration
- Relationship Building
- Co-teaching Experience
- Individual Education Plans IEPs
- Classroom Management
- Differentiated Instruction
- Small Group Instruction
Languages
English
Full Professional
Timeline
Special Education Teacher
York Region District School Board
09.2009 - 10.2024
Social Worker
Peel Children's Aid
10.2006 - 06.2007
Waiter, Cook, Day Prep Person, Floating Manager
Kelsey's, Red Lobster, Lime Rickey's, Big White,
05.1987 - 11.2002
Bachelor of Social Work And Bachelors of Education - Social Work And Education
York University
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