Linden Mitchell
Calgary,AB
Summary
Developed skills in fast-paced sales environment, focusing on customer relationship management and persuasive communication. Excels in understanding customer needs and delivering tailored solutions. Seeking to transition into work while in school, leveraging strong interpersonal and problem-solving abilities to achieve impactful results.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Southern Alberta Sales Rep
West of the 5th Distillery
10.2024 - Current
- Expanded customer base through cold calling, networking, and relationship building.
- Increased customer engagement by implementing personalized follow-up strategies.
- Identified and tapped into new markets, significantly expanding customer base.
Bar Manager
Blowers and Grafton
03.2024 - 10.2024
- Directed team efforts to create a cohesive and collaborative atmosphere for optimal service.
- Created unique cocktail menus to elevate guest satisfaction and encourage repeat visits.
- Closed out cash register and prepared cashier report at close of business.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
Bartender / Server
Prairie Dog Brewing
08.2023 - 03.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Expo / Server / Bartender
Brewsters Brewing and Restuarant
01.2021 - 11.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Bachelor of Arts - Philosophy, Education
University of Calgary
Calgary04-2030
Skills
- Customer Engagement
- Client Relationship Building
- Cash handling
- Guest engagement
- Effective Troubleshooting
- Employee Development
Certification
- Certified Beer Server - Canadian Cicerone
- Alberta ProServe/ProTect/REELfacts - AGLC
- First Aid/CPR/AED Certification - Red Cross
Timeline
Southern Alberta Sales Rep
West of the 5th Distillery
10.2024 - Current
Bar Manager
Blowers and Grafton
03.2024 - 10.2024
Bartender / Server
Prairie Dog Brewing
08.2023 - 03.2024
Expo / Server / Bartender
Brewsters Brewing and Restuarant
01.2021 - 11.2022
Bachelor of Arts - Philosophy, Education
University of Calgary
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