Linda Smith
Marystown NL ,NL
Summary
Compassionate PCA with a proven track record at Eastern Health, specializing in personal hygiene assistance and emotional support. Enhanced patient comfort through attentive care and effective behavioral management. Demonstrated strong multitasking abilities and attention to detail as a Secretary, ensuring confidentiality and improving operational efficiency.
Professional personal care assistant with strong track record in client care and support. Known for delivering high-quality care and adapting to individual client needs. Focused on collaborative teamwork and achieving positive outcomes, consistently dependable, and flexible in dynamic environments. Proficient in personal hygiene assistance and mobility support, with caring and empathetic approach.
Overview
21
21
years of professional experience
1
1
Certification
Work History
PCA
Eastern Health
12.2015 - Current
- Assisted patients with daily living activities, promoting independence and wellbeing.
- Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
- Improved patient comfort by providing compassionate and attentive care.
- Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
Secretary
Dinosaur Gas
01.2008 - 09.2008
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
Clerk
Zellers Department Store
06.2004 - 01.2005
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
Education
Diploma - PCA
Keyin College
Burin NL06-2008
Diploma - Business Administration
Keyin College
Burin, NL06-2004
Skills
- Personal hygiene assistance
- Behavioral management
- Emotional support
- Dementia care
Certification
- CPCT/A - Patient Care Technician/Assistant
Emergency First Aid Certification
Available upon request
Timeline
PCA
Eastern Health
12.2015 - Current
Secretary
Dinosaur Gas
01.2008 - 09.2008
Clerk
Zellers Department Store
06.2004 - 01.2005
Diploma - PCA
Keyin College
Diploma - Business Administration
Keyin College
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