Summary
Overview
Work History
Education
Skills
Timeline
Generic

Linda Seng

San Diego

Summary

Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.

Overview

17
17
years of professional experience

Work History

Medical Assistant

Dymphna San Diego TMS
12.2022 - Current
  • Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
  • Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
  • Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
  • Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
  • Verified patient insurance coverage and collected required co-payments.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Oriented and trained new staff on proper procedures and policies.
  • Measured patient pulse oximetry.
  • Implemented care and efficiency improvements to support and enhance office operations.

Medical Assistant

Male Fertility Specialists And Sexual Medicine
02.2022 - 11.2022
  • Obtained client medical history, medication information, symptoms and allergies.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Prepared patients/surgical trays for in office procedures such as Vasectomies, Testicular Fine Needle Aspiration, Testicular Sperm Aspiration, Testicular Sperm Extraction, Circumcisions, Cystoscopies and Urolifts.
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
  • Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
  • Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
  • Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.

Medical Assistant

Universal Care Medical Clinic
03.2021 - 01.2022
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Verified appropriate lab couriers picked up collected lab specimens.
  • Obtained client medical history, medication information, symptoms and allergies.
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.

Customer Service Representative

HD Supply Facilities Maintenance
09.2020 - 02.2021
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Provided primary customer support to internal and external customers.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Recommended products to customers, thoroughly explaining details.
  • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.

Patient Service Representative

Imaging Healthcare Specialists
11.2017 - 11.2018
  • Facilitated communication between patients and various departments and staff.
  • Organized patient records and database to facilitate information storage and retrieval.
  • Updated patients' charts with new orders, prior reports, medical records request.

Medical Assistant

The Akane Institute Of Allergy And Asthma
11.2016 - 01.2017
  • Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
  • Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
  • Obtained client medical history, medication information, symptoms and allergies.

Rental Consultant

Just 4 Wheels
03.2013 - 07.2016
  • Accommodated last minute requests to address needs of guests, achieving top guest satisfaction and repeat business.
  • Implemented rental asset processes and cleanliness standards.
  • Executed sales and marketing initiatives to increase revenue for company.
  • Managed corporate fleet sales for local Ford dealership.
  • Implemented systems to effectively track vehicle inventory and transport between multiple locations to ensure proper availability to customers.

Medical Assistant

San Diego Laser Cosmetic/Gynecology Center
09.2007 - 02.2013
  • Efficiently assisted doctor with preparation of medical cosmetic and gynecology procedures through exam room setup/take down and preparing patients for exams.
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.

Education

Medical Assisting

Concorde Career College
San Diego, CA
08.2007

High School Diploma -

Herbert Hoover Hight School
San Diego
06.2006

Skills

  • Examination Preparation
  • Cleaning and Organizing
  • Social Perceptiveness
  • Updating Medical Records
  • Professional Bedside Manner
  • Proper Sterilization Techniques
  • Medical Assistance
  • HIPAA Compliance
  • Administering Vaccines
  • Patient History Documentation
  • Patient Preparation and Assistance
  • Vitals Collection and Documentation

Timeline

Medical Assistant

Dymphna San Diego TMS
12.2022 - Current

Medical Assistant

Male Fertility Specialists And Sexual Medicine
02.2022 - 11.2022

Medical Assistant

Universal Care Medical Clinic
03.2021 - 01.2022

Customer Service Representative

HD Supply Facilities Maintenance
09.2020 - 02.2021

Patient Service Representative

Imaging Healthcare Specialists
11.2017 - 11.2018

Medical Assistant

The Akane Institute Of Allergy And Asthma
11.2016 - 01.2017

Rental Consultant

Just 4 Wheels
03.2013 - 07.2016

Medical Assistant

San Diego Laser Cosmetic/Gynecology Center
09.2007 - 02.2013

Medical Assisting

Concorde Career College

High School Diploma -

Herbert Hoover Hight School

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Linda Seng