Linda Rivas
San Salvador,SS
Summary
Strong sense of responsibility and commitment. Patient and hardworking. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
6
6
years of professional experience
Work History
Customer Service Representative
The Office Gurus
01.2018 - Current
- Sales experience and Customer service Ability in Word, Power Point, some Excel , have been in a Sales account for 3 years and in Customer service for 2 years
- Throughout these years I've gained sales and customer service skills.
- Gained customer trust by providing knowledgeable and accurate information in both English and Spanish.
- Assisted customers with Spanish-language inquiries in a timely and professional manner.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Education
Diploma - Baking
ITCA
El Salvador05.2024
Diploma - Pasta And Pizza
ITCA
El Salvador05.2024
High School Diploma -
Colegio El Camino
El Salvador12.2007
Skills
- Data Entry and Collection
- Product Knowledge
- Call Management and Report Generation
- Complaint Resolution
- Microsoft Office Suite
- CRM Software
- Recordkeeping Strengths
- Sales Expertise
References
- Lic.Guillermo Arevalo, 77490217
- Lic.Alejandro torres, 79857732
- Licda. Patricia Diaz, 79229531
- Ana de Rivas, 79029774
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Customer Service Representative
The Office Gurus
01.2018 - Current
Diploma - Baking
ITCA
Diploma - Pasta And Pizza
ITCA
High School Diploma -
Colegio El Camino
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