Summary
Overview
Work History
Education
Skills
Languages
Timeline
StoreManager
Linda Richardson

Linda Richardson

Kingston,ON

Summary

Dynamic leader and adept communicator with a proven track record at Dollarama, enhancing customer satisfaction and fostering loyalty through exceptional service and sales expertise. Excelled in team leadership and inventory management, significantly contributing to store performance. Demonstrates a strong ability to multitask and adapt, ensuring operational excellence and positive customer engagements.

Overview

9
9
years of professional experience

Work History

Sales Assistant Team Lead

Dollarama
02.2016 - Current
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
  • Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
  • Participated in ongoing training to stay updated on current products, promotions, and industry trends.
  • Assisted in planning and execution of seasonal sales events, drawing in large crowds.
  • Updated product displays regularly, keeping store appearance fresh and appealing.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Managed inventory levels to minimize stockouts and overstock situations, ensuring optimal product availability.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.

Education

Grade 12 -

Gananoque Secondary School
Gananoque, ON

Skills

  • Cash Handling
  • Stock management
  • Opening and closing procedure
  • Product Merchandising
  • Display building
  • Customer Service
  • Friendly and Helpful
  • Reliable and Responsible
  • Team Cooperation
  • Adaptable and Flexible
  • Honest and Dependable
  • Attention to Detail
  • Positive Customer Engagement
  • Flexible Hours
  • Store Organization
  • Inventory and Stocking
  • Team Leadership
  • Teamwork and Collaboration
  • Safety and Cleanliness Standards
  • Sales floor organization
  • Item Ticketing and Pricing
  • Inventory Management
  • Ability to Lift 40 pound
  • Reliability
  • Problem-solving abilities
  • Adaptability and Flexibility

Languages

English
Elementary

Timeline

Sales Assistant Team Lead

Dollarama
02.2016 - Current

Grade 12 -

Gananoque Secondary School

Similar Profiles

CREATE PROFILE
Linda Richardson