Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Linda Perez

Los Angeles

Summary

Dynamic leader with proven expertise in team building and problem-solving at LCEI. Enhanced safety and efficiency by training staff in safety guidelines and time management. Excelled in customer service and communication, fostering collaboration and engagement. Adept at multitasking and organization, driving productivity and achieving improvement in team performance.

Overview

2
2
years of professional experience

Work History

Crew Leader

LCEI
01.2024 - Current
  • Trained employees in time management and proper ways to complete job duties.
  • Maintained a safe working environment by enforcing strict adherence to safety guidelines and promptly addressing potential hazards.
  • Monitored team members to verify work quality and address concerns.
  • Served as the primary point of contact between crew members and upper management, relaying important information as necessary.
  • Provided ongoing training and support for new hires, ensuring they were well-equipped to perform their duties effectively.
  • Developed a strong sense of teamwork among crew members through regular communication and team building activities.
  • Addressed any personnel conflicts or issues in a timely manner, maintaining open lines of communication with all team members.

Student Ambassador

Los Angeles City College
09.2024 - 06.2025
  • Answered questions from visitors and potential students about university life, classes and resource.
  • Led campus tours for prospective students every semester.
  • Collaborated with other departments to promote student engagement.
  • Participated in university marketing campaigns by providing testimonials and sharing personal experiences through various forms of media, including print materials, and videos.
  • Developed in-depth knowledge of university resources and services and promoted to prospective students.
  • Contributed to a positive campus atmosphere by creating welcoming spaces for new students to connect with one another.
  • Distributed mail, filed documents, and answered telephone calls.
  • Enhanced university reputation by representing the institution at various events, including open houses and college fairs.

Server/Host

Dine Brands Global
11.2023 - 02.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.

Education

High School Diploma -

Los Angeles City College
Los Angeles, CA
06-2028

Skills

  • Student engagement
  • Customer service skills
  • Activity planning
  • Campus tours
  • Event participation
  • Public speaking
  • Problem-solving
  • Thought leadership
  • Safety guidelines
  • Multitasking and organization
  • Teamwork and collaboration
  • Verbal and written communication

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Student Ambassador

Los Angeles City College
09.2024 - 06.2025

Crew Leader

LCEI
01.2024 - Current

Server/Host

Dine Brands Global
11.2023 - 02.2024

High School Diploma -

Los Angeles City College

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Linda Perez