LINDA NGO
El Sobrante
Summary
Experienced professional with a Bachelor’s degree in Psychology and over 7 years of experience in behavioral health, program coordination, and client-centered services. Recognized for strong interpersonal skills, problem-solving abilities, and the capacity to manage multiple priorities while building positive relationships with clients, families, and interdisciplinary teams.
Overview
12
12
years of professional experience
Work History
Program Supervisor/RBT
ABA Shine
Richmond
10.2023 - Current
- Supervised program implementation and compliance with ABA treatment protocols.
- Coordinated staff training sessions on behavioral intervention techniques.
- Facilitated communication between parents and therapists regarding client progress.
Registered Behavior Technician
ProCare Therapy
Richmond
09.2023 - 06.2026
Registered Behavior Technician
Speech Pathology Group & Therapy
Walnut Creek
09.2020 - 08.2023
- Supported clients using Applied Behavior Analysis to implement behavioral strategies.
- Documented progress while adhering to prescribed behavior plan.
- Collaborated with client's support system and other allied specialists to implement positive interventions.
Direct Support Professional
Devereux Advanced Behavioral Health
Santa Barbara
01.2016 - 12.2019
- Assisted disabled clients to support independence and well-being.
- Maintained clean, safe and well-organized patient environment.
- Monitored progress and documented patient health status changes to keep care team updated.
- Administered medication as directed by physician.
Server
Rose Garden
Richmond
12.2014 - 07.2016
- Worked with outdated cashier system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
Lane Server & Food Beverage Attendant
AMF Pinole Valley Lanes
Pinole
10.2014 - 08.2015
- Served food according to temperature, safety, and presentation guidelines.
- Followed all proper handling procedures for prepared foods, ingredients, and leftovers.
- Delivered high-quality service to customers during busy shifts.
Education
Bachelor of Arts - Psychology
University of California
Santa Barbara, CASkills
- Risk Assessment
- Behavioral Analytics
- Behavioral Management
- Performance assessment
- Team Collaboration
- Staff development
- Time Management
- Conflict resolution
Languages
- Vietnamese, Native or Bilingual
- Spanish, Limited Working
Timeline
Program Supervisor/RBT
ABA Shine
10.2023 - Current
Registered Behavior Technician
ProCare Therapy
09.2023 - 06.2026
Registered Behavior Technician
Speech Pathology Group & Therapy
09.2020 - 08.2023
Direct Support Professional
Devereux Advanced Behavioral Health
01.2016 - 12.2019
Server
Rose Garden
12.2014 - 07.2016
Lane Server & Food Beverage Attendant
AMF Pinole Valley Lanes
10.2014 - 08.2015
Bachelor of Arts - Psychology
University of California