Linda Mutambo

• Assist clients with daily banking needs such as cables/wires, loan payments, TFSA deposits and withdrawals, regular deposits, bank drafts, withdrawals, bill payments, among others
• Assist clients setting up online banking and mobile banking
• Managed treasury cash for the branch
• Ordering and shipping cash for the branch as and when required
• Manage the Automated Bank Machine (ABM) for the branch
• Operated a multi-line switchboard system to place, receive and route telephone calls to appropriate persons in the Embassy
• Received and attended to high level dignitaries calling on the office of the Ambassador/Head of Mission
• In the absence of the Consular Officer, assisted in receiving passport and visa applications from Irish nationals and locals respectively
• This included checking the applications and providing advice if/when necessary
• Undertook usual reception duties such as greeting visitors, answering inquiries/directing to appropriate persons
• Actively organized official events, mainly, but not exclusively at the Residence of the Ambassador
• These included St
• Patrick’s Day; an Irish National Day, among others
• This included invitations, catering, equipment hires and so on
• Office Management
• Prepared and made weekly bank deposits for Lighthouse
• Entry of weekly sales and givings for the Café and Church respectively
• Processed accounts receivable and accounts payables using QuickBooks Online
• Process payroll for over 10 staff
• Monthly bank reconciliations for the church
• Monthly and annual financial reports for the church
• Organized appointments for the Ambassador/Head of Mission with government officials and other members of the diplomatic corps
• Arranged itinerary, flights and accommodation for the Ambassador/Head of Mission, local staff’s local and international trips
• Maintained petty cash float and its expenditures, reconciling all receipts with expenditure
• Assisted both the Corporate Services and Programme Teams with work overflow, including word processing, internet research tasks, among others
• Managed the Head of Mission Fund, a Fund designed to assist small community projects
• Appraised projects, processed and disbursed funding to these projects and later visited and prepared reports on the funded projects
• Raised and prepared payments for suppliers/contractors
• Coordinated transport logistics for both staff and visitors by receiving transport requests and assigning duties to drivers as per specific request.

• Conducted daily banking needs such as cables/wires, loan payments, TFSA deposits and withdrawals, regular deposits, bank drafts, withdrawals, bill payments, among others.
• Assisted clients setup online banking and mobile banking.
• Ordered and shipped cash for branch as and when required
Manage Automated Bank Machine (ABM) for branch.
• Conducted over 100 transactions on average per day.
• Achieved over 98% balancing at the end of each day.
• Updated account information to maintain customer records.

• Offered advice and assistance to customers, paying attention to special needs or wants.
• Answered constant flow of customer calls with minimal wait times.
• Provided primary customer support to internal and external customers.

• Posted daily receipts and payments in accordance with corporate protocols.
• Established QuickBooks accounting system to reflect accurate financial records.
• Reviewed and processed employee expense reports and vendor invoices for payment.
• Reconciled and corrected issues with financial records.
• Maintained and processed invoices, deposits and money logs.
• Completed payroll for employees and maintained detailed records of procedures.
• Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
• Verified accurate recordkeeping processes, reducing financial inconsistencies.
• Calculated deductions and processed payroll for employees.
• Eliminated discrepancies in finances by expertly documenting expenses, monitoring income, handling bank deposits and managing statements.

• Provided general administrative support including scheduling meetings, making travel arrangements and managing documentation.
• Answered phone calls and addressed customer questions and concerns to promote satisfaction and continued business.
• Served as point of contact between clients and managerial staff.
• Attended meetings, took notes and tracked action items.
• Used discretion when handling confidential information.
• Sourced and ordered office equipment and supplies.
• Maintained appropriate filing of personal and professional documentation.
• Coordinated international and domestic travel logistics including flight itineraries, hotel reservations and car services.

• Operated multi-line switchboard system to place, receive and route telephone calls to appropriate persons.
• Received and attended to high level dignitaries calling on office of the Ambassador/Head of Mission.
• Provided general administrative support including scheduling meetings.
Answered phone calls and addressed customer questions and concerns to promote satisfaction and continued business.
• Maintained petty cash float and its expenditures, reconciling all receipts with expenditure.
• Managed over 20 calls per day.
• Served as point of contact between clients and managerial staff.
• Sourced and ordered office equipment and supplies.
• Restocked supplies and placed purchase orders to maintain adequate stock levels