Linda Mulrane
Rocklin
Summary
Organized and dedicated in Food Service and Administration. I offer my expertise in customer service, attention to detail, and organization skills. I am always a team player and can handle multiple tasks when asked to do so. I have an exemplary work ethic, I am a self starter, and a quick learner.
Overview
25
25
years of professional experience
Work History
Administrative Technician
Placer County HHS - IHSS - Public Authority
11.1999 - 08.2013
- Coordinated operations for public assistance programs.
- Managed client records and documentation systems, ensuring compliance with outside agencies such as DOJ.
- Developed training materials for staff; trained all staff.
- Recruited In-Home care providers and recipients through job fairs and health fairs
- Held orientations to train In-Home care providers.
- Prepared monthly statistical reports
- Maintained/monitored office equipment
- Created/produced monthly newsletters
- Designated point person for all Department of Justice (DOJ) issues regarding provider Livescans and background results.
Food Server/Line-Prep Cook/Assistant Manager
Flippy's Restaurant
07.1988 - 09.1991
- Delivered exceptional customer service in high-volume dining environments.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Trained new servers on menu knowledge and service standards.
- Managed customer inquiries and resolved issues to enhance dining experience.
- Monitored table settings and maintained cleanliness throughout the shift.
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Efficiently performed multiple tasks, while prioritizing responsibilities.
- Managed cash register accurately, ensuring proper handling of transactions.
- Built and maintained warm relationships with regular customers.
- Prepped and cooked food on days I was not serving.
- Helped clean restaurant at closing to ensure that it was ready for following day.
- Restocked supplies daily.
Education
No Degree - Liberal Arts
Sierra College
Rocklin, CASkills
- Client record management
- Compliance monitoring
- Staff training
- Statistical reporting
- Document management
- Excellent Customer Service
- Food safety compliance
- Cash handling accuracy
- Problem resolution techniques
- Team player
Accomplishments
- Resolve client issues efficiently and effectively.
- Work with teams on projects and always take team members opinions into consideration.
- I use Microsoft Excel to develop statistical reports, as well as inventory control sheets.
- I can prep and cook food in a restaurant environment.
- Cater events such as weddings and retirement parties.
- Supervise team members.
- Effectively document all inventory in supply areas.
- Help customers to feel comfortable in any environment.
Timeline
Administrative Technician
Placer County HHS - IHSS - Public Authority
11.1999 - 08.2013
Food Server/Line-Prep Cook/Assistant Manager
Flippy's Restaurant
07.1988 - 09.1991
No Degree - Liberal Arts
Sierra College