Summary
Overview
Work History
Education
Skills
Other Experience
Timeline
Generic

Linda Morgan

St. Catharines,Canada

Summary

Highly organized and detail-oriented professional with four years of experience in administrative support and customer service. Proven ability to handle multiple tasks efficiently and effectively, while maintaining excellent communication and interpersonal skills.

Overview

16
16
years of professional experience

Work History

Guest Experience Ambassador

Niagara City Cruises
05.2024 - 10.2024
  • Interact with customers by scanning tickets, handing out ponchos, and answering questions
  • Record the number of passengers on each boat ride
  • Resolve customer disputes
  • Assist patrons entering or exiting the attraction
  • Provide information about the attraction

News Anchor/Reporter

Byrnes Communications
Niagara Falls, Canada
11.2020 - 10.2023
  • Researched and wrote local, national, and international news stories for website.
  • Conducted interviews with newsmakers to gather insights for impactful stories.
  • Generated compelling story ideas to enhance coverage diversity.
  • Recorded and presented newscasts with clarity and professionalism.
  • Posted stories on social media to increase audience engagement.
  • Cultivated relationships with local leaders to facilitate information exchange.

Afternoon Drive Host

Chetwynd Communications Society
Chetwynd, Canada
05.2017 - 11.2019
  • Created engaging on-air content to attract and retain audience interest.
  • Mentored co-op students, providing guidance and training for professional development.
  • Conducted interviews to feature diverse perspectives and enhance programming quality.
  • Delivered traffic and weather reports to keep listeners informed.
  • Executed station promotions on-air, ensuring effective outreach and visibility.
  • Attended council meetings to represent station interests and communicate updates.
  • Pitched innovative ideas for contests and IDs to boost listener engagement.
  • Posted content on station website and social media platforms to expand reach.

Administrative Assistant

Kyozou Inc
10.2008 - 01.2013
  • Answer phones
  • Generate monthly bills for all clients
  • Assist customers with billing disputes
  • Greet visitors
  • Handle petty cash
  • Deposit cheques
  • Maintain inventory of office supplies
  • Prepare monthly revenue reports
  • Maintain confidential client records
  • Send and distribute mail
  • Organize company meetings and events
  • Screen resumes
  • Filing
  • Photocopying

Education

Certificate - Business & Marketing Writing

Niagara College
12.2024

Certificate - Web & Content Creation

Niagara College
12.2024

Diploma - Radio Broadcasting

Humber College School of Media Studies and Information Technology
12.2015

Diploma - Business Administration

Humber College School of Business
12.2004

Skills

  • Microsoft Office Suite
  • Data analysis
  • Writing and editing
  • Proofreading and typing
  • Customer service
  • Research skills
  • Class G driver's license

Other Experience

Midday Host | 11/2019 to 04/2020

94.3 CKSY

Associate Producer | 10/2014 to 05/2017

The Humble and Fred Show 

Cashier | 05/2014 to 04/2017

Canadian Music Week

Street Team Volunteer | 10/2015 to 05/2016

Indie88

Swing Announcer | 09/2014 to 08/2015

96.9 Radio Humber

Timeline

Guest Experience Ambassador

Niagara City Cruises
05.2024 - 10.2024

News Anchor/Reporter

Byrnes Communications
11.2020 - 10.2023

Afternoon Drive Host

Chetwynd Communications Society
05.2017 - 11.2019

Administrative Assistant

Kyozou Inc
10.2008 - 01.2013

Certificate - Business & Marketing Writing

Niagara College

Certificate - Web & Content Creation

Niagara College

Diploma - Radio Broadcasting

Humber College School of Media Studies and Information Technology

Diploma - Business Administration

Humber College School of Business

Similar Profiles

CREATE PROFILE
Linda Morgan