Linda Loewen
Whitehorse,YT
Summary
Highly experienced in housekeeping leadership roles, demonstrating strong skills in team management, training and scheduling. Demonstrated efficiency in maintaining high standards of cleanliness, hygiene, and orderliness across various properties. Proven ability to manage resources effectively, ensuring maximum productivity from the team while keeping motivation levels high. Known for fostering a positive work environment that encourages teamwork and boosts staff morale.
Overview
23
23
years of professional experience
1985
1985
years of post-secondary education
1
1
Certification
Work History
Housekeeping Team Leader
Neighborly North
Whitehorse , Yukon
05.2022 - 01.2025
- Provided training to new housekeeping personnel on proper cleaning techniques and use of equipment.
- Organized linen closets ensuring that appropriate amounts are available for each area.
- Monitored quality control standards for laundering bedding and towels.
- Checked inventory for required supplies and made lists for needed cleaning products.
- Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
Housekeeping Manager
Raven Inn Hotel
Whitehorse , Yukon
01.2020 - 05.2021
- Established cleaning standards for all departments within the hotel property.
- Performed quality control inspections for guest rooms and public areas.
- Reviewed existing contracts with vendors supplying linen, uniforms, chemicals, amenities.
- Ensured compliance with safety regulations and health codes.
- Assisted in developing marketing strategies aimed at increasing revenue from housekeeping services.
- Investigated incidents involving guests or employees that occurred within the hotel premises.
- Developed and implemented housekeeping policies and procedures to ensure efficient operations.
- Monitored employees' work hours to ensure proper staffing levels were maintained at all times.
- Identified opportunities for process improvements in order to increase efficiency and productivity of housekeeping services.
Housekeeping Manager
Westmark Hotel & Conference Center
Whitehorse , Yukon
05.2002 - 05.2019
- Established cleaning standards for all departments within the hotel property.
- Performed quality control inspections for guest rooms and public areas.
- Reviewed existing contracts with vendors supplying linen, uniforms, chemicals, amenities.
- Supervised, trained, evaluated and scheduled staff of 20 housekeepers daily.
- Ensured compliance with safety regulations and health codes.
- Investigated incidents involving guests or employees that occurred within the hotel premises.
- Developed and implemented housekeeping policies and procedures to ensure efficient operations.
- Monitored employees' work hours to ensure proper staffing levels were maintained at all times.
- Identified opportunities for process improvements in order to increase efficiency and productivity of housekeeping services.
- Conducted regular meetings with housekeeping staff to discuss performance issues.
- Resolved customer complaints in a timely manner.
- Created training programs for new hires including orientation sessions on hotel policies and procedures.
Education
Logan Lske High School
Whitehorse, BCSkills
- Employee training
- Inventory management
- Safety compliance
- Cleaning standards
- Process improvement
- Customer service
- Team leadership
- Time management
- Supply restocking
- Policy development
- Performance evaluation
Certification
- Whmis
- Train The Trainer
- Fire Extinguisher use
Timeline
Housekeeping Team Leader
Neighborly North
05.2022 - 01.2025
Housekeeping Manager
Raven Inn Hotel
01.2020 - 05.2021
Housekeeping Manager
Westmark Hotel & Conference Center
05.2002 - 05.2019
Logan Lske High School