Linda Klamut

• My business is within the scope of holistic healing. I am currently looking for a different opportunity, to advance my education and work experience. My business is something I do on occasion, which would not conflict with a full time job. I am the receptionist, the administrator and the first person clients see. I've give wonderful attention to everyone who enters my establishment. Customer service is key. I am fluent in creating websites, office procedures, excel, microsoft word, and all administrative needs. I have to be prompt with reminders for appointments and scheduling my clients. I have maintained relationships with customers and suppliers through account development. It is just time for a change for me.
• Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
• Improved marketing to attract new customers and promote business.
• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
• Responded to requests for products, services, and company information.
• Enhanced satisfaction by promptly addressing concerns and providing accurate information.
• Developed rapport with people through active listening skills, leading to higher retention rates and positive feedback from clients.
• Maintained detailed records of interactions, ensuring proper follow-up and resolution of issues.
• Collected data, input records, and protected electronic files.
• Improved satisfaction by promptly addressing inquiries and resolving issues in a timely manner.
• Collaborated with cross-functional teams to achieve organizational goals, fostering a positive work environment.
• Maintained protocol throughout routine work days and special events.
• Scheduled appointments and meetings, organized materials and prepared rooms.
• Managed calendars, prioritizing appointments and meetings to optimize time management.
• Streamlined office procedures by implementing efficient systems and tools, resulting in improved workflow.
• Self-motivated, with a strong sense of personal responsibility.
• Managed calendars and schedules ensuring punctuality and smooth workflow.
• Increased efficiency by maintaining an up-to-date inventory of office supplies and equipment.
• Assisted in the development of marketing materials resulting in increased outreach efforts.
• Optimized communication channels by maintaining organized records of emails, memos, and reports.

I have learned to operate, organize and give the best care to the public. I thoroughly enjoy working with people and love to give 110%

• I operated a vacuum truck and the operations involved at Site C dam. I was responsible for evacuating and cleaning the wash houses. I worked as a team and independently. My responsibilities were always safety first, and I worked within the rules of Site C. Giving heavy equipment the right of way and following policy. Security was important. Our job was of a timely manner, and we worked within the confines of Site C. I loaded the truck with water at the City water station and dumped our waste at the appropriate waste station. I worked in all weather conditions. Operating a CB radio to endure passage in secure roads was vital. I had to keep logs of my waste deposit. I operated the pump and hose and kept the wash houses clean and respectable. There was heavy lifting involved, problem solving and tact that was needed when dealing within a system of who has the right of way and extending courtesy and understanding when this arose. I gravitated from working in a team to running the truck independently.
• Improved company reputation by providing exceptional customer service during all interactions with clients.
• I work at Site C 1 evening a week

• The best customer service was always provided. High standards and moral code must be maintained. The organizational skill and multitasking needed is vital within the sorting, pulling and delivering of mail and parcels. Dedication to the best service is always implemented within the Union. Time limits to get the job done was implemented daily. We strived to be accurate and responsible for all parcels and letters that needed out. Our day included extreme weather conditions, lifting (50 lbs), being on our feet daily, walking and driving great distances. Owning our own route, meant we were responsible for every customer on that route and the mail and parcels they received. Any complaints or concerns we had to resolve quickly and with tact.
• We had our assigned vehicles to maintain, we needed to hold a clean drivers abstract. Our road sense was important as a delivery agent. Our parcels and money owing were monitored on a handheld PDT system. All cash, credit card and inventory had to balance at the end of each shift.

• I provided excellent customer service. Greeting clients, showing them through the spa. Explaining our services and products in detail. This included booking appointments, scheduling the Estheticians with clients, recording all services. Taking clients information. Answering phone calls and returning calls in a timely manner. I ran workshops and meditation groups, that I organized and facilitated. I received my Masters in Reiki Healing and did spiritual work with many clients. I was also responsible for accepting payments in the form of cash, credit cards, gift certificates and etransfers. I am an Esthetician as well and gave the utmost in professionalism to each client. Systems that we used were Spa Ware, Microsoft Office, Excel, Outlook.

• I worked as a Care Aid in all units. Extended Care, Intermediate care, Special care. My job was to give the utmost care to the residence. I was responsible for their wellbeing. Bathing, dressing and helping with their everyday wellness. I was trained in taking blood pressure, heart rate, operating lifts and modes of transportation for the residence and monitoring gavage feeders. It was a rewarding job to see the difference kindness and caring could make in someone’s day. Night shift was required.