Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Linda Jung

Burnaby

Summary

Detail oriented Medical Office Assistant with hands-on experience in clinical and administrative support. Skilled in patient interaction, EMR documentation, appointment scheduling, and medical record management. Recognized for professionalism, strong communication, and delivering compassionate patient care in fast-paced healthcare settings.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Medical Office Assistant

Fraser health
02.2025 - 05.2025
  • Filled in during staff absence; assisted with front desk duties and chart filing.
  • Answered phones, handled basic patient check-ins, and supported EMR documentation
  • Created and maintained an inpatient care log that noted patient medical history, medications, and diagnoses

Customer Service Representative

Telus my health portal
12.2024 - 03.2025
  • Assisted patients with accessing lab results, booking appointments, and navigating digital medical services.
  • Delivered professional support while maintaining patient confidentiality.
  • Handled customer inquiries, answered questions, and resolved problems in a timely manner

Front Desk Receptionist Volunteer

Burnaby Hospital
09.2024 - 12.2024
  • Efficiently maintained electronic records using database systems which streamlined access to important documentation.
  • Provided exceptional customer service while assisting walk-in clients with their needs or concerns.
  • Contributed to maintaining an organized workspace by filing paperwork, updating contact lists, and managing mail distribution.

Veterinary Assistant & Receptionist

Happy Tails Animal Hospital
08.2023 - 09.2024
  • Observed patients' conditions post-treatment or surgery to ensure healing progress.
  • Provided compassionate care for animals during their stay at the clinic
  • Answered phone inquiries regarding appointments and services.
  • Documented symptoms and medical observations to support treatment
  • Built strong patient relationships through effective communication.
  • Obtained client history and maintained detailed medical charts.
  • Sanitized and restocked exam rooms and medical equipment.

Pharmacy Assistant

LD Pharmacy
10.2022 - 09.2023
  • Performed filing, copying, and clerical tasks.
  • Created new profiles and updated patient information.
  • Maintained accurate medical records.
  • Labeled and dispensed over 100 prescriptions daily.
  • Collaborated closely with pharmacist for quality care
  • Verified patient insurance, demographics, and history.

Education

Medical Office Administration Fundamentals -

Nursing Education

UBC

High School Diploma - undefined

Burnaby North Secondary School

Skills

  • Documentation and recordkeeping
  • Medical record-keeping
  • Data entry
  • Medical terminology knowledge
  • Electronic health records
  • Appointment scheduling
  • Verbal and written communication
  • Patient scheduling
  • Medical records management
  • Telephone skills
  • Organization skills

Languages

English
Native or Bilingual
Korean
Native or Bilingual

Certification

  • Medical Office Administration Fundamentals
  • Emergency First Aid with CPR-C

Timeline

Medical Office Assistant

Fraser health
02.2025 - 05.2025

Customer Service Representative

Telus my health portal
12.2024 - 03.2025

Front Desk Receptionist Volunteer

Burnaby Hospital
09.2024 - 12.2024

Veterinary Assistant & Receptionist

Happy Tails Animal Hospital
08.2023 - 09.2024

Pharmacy Assistant

LD Pharmacy
10.2022 - 09.2023

Nursing Education

UBC

High School Diploma - undefined

Burnaby North Secondary School

Medical Office Administration Fundamentals -

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