Linda Jeune
Montreal,QC
Summary
Detail-oriented Collections Manager familiar with regulatory and legal guidelines addressing collections procedures. Establishes effective department workflow and maximizes employee compliance, productivity and success in resolving payment issues.
Overview
21
21
years of professional experience
Work History
Centrilized Collection Manager Foreclosure
Fairstone Financial
10.2017 - Current
- Documented accounts with actions taken, correspondence and explanation of controllable versus non-controllable foreclosure delays.
- Delivered training and guidance to other team members and verified updates of mortgage policies according to institutional and legal standards.
- Developed strong working relationships with attorney network and foreclosure departments.
- Reviewed foreclosure reports for out-of-standard or approaching timelines and addressed inconsistencies.
- Updated mortgage and foreclosure databases, verified complete and accessible information and performed periodic analyses and review of data.
- Complied with established internal controls and policies.
- Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
- Performed banking, business administration and financial tasks to guarantee five-star service for clients.
- Prepared internal and regulatory financial reports, balance sheets and income statements.
Team Leader
Active Care Management
01.2011 - 10.2017
- Managed and motivated employees to be productive and engaged in work.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Viewed reports regularly to make sure processing was conducted efficiently.
- Examined claims forms and other records to determine insurance coverage.
- Read over insurance policies to ascertain levels of coverage and determine whether claims would receive approvals or denials.
Financial Service Director
BMO Bank Of Montreal
02.2007 - 01.2011
- Responded to inquiries from clients and provided financial advice to drive fiscal growth.
- Managed client financial portfolios to minimize risk and optimize returns.
- Maintained updated records of all financial transactions to support traceability.
- Managed client financial portfolios to minimise risk and optimize returns.
- Offered competitive commercial banking solutions and retail financing options.
- Worked with clients to develop financial planning strategies and solutions through evaluation of finances.
- Advised clients on favorable investment opportunities to meet established financial goals.
Financial Service Advisor
Wells Fargo
03.2003 - 01.2007
- Responded to inquiries from clients and provided financial advice to drive fiscal growth.
- Maintained updated records of all financial transactions to support traceability.
- Built and deepened productive relationships with prospective and competitive customers to drive sustained growth.
- Advised clients on favorable investment opportunities to meet established financial goals.
- Managed client financial portfolios to minimise risk and optimize returns.
- Worked with clients to provide competitive commercial banking solutions and retail financing plans.
- Worked with clients to develop financial planning strategies and solutions through evaluation of finances.
Education
ASP - Entrepreneurship
EMICA
Montreal, QC10.2013
AEC - Tourism
College April Fortier
Montreal1997
Skills
- Past Due Balance Management
- SEC and Call Reporting
- Payment Acceptance
- Analytical Reasoning
Languages
French
Native or Bilingual
Timeline
Centrilized Collection Manager Foreclosure
Fairstone Financial
10.2017 - Current
Team Leader
Active Care Management
01.2011 - 10.2017
Financial Service Director
BMO Bank Of Montreal
02.2007 - 01.2011
Financial Service Advisor
Wells Fargo
03.2003 - 01.2007
ASP - Entrepreneurship
EMICA
AEC - Tourism
College April Fortier
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