John Noel
Castries,St-lucia
Overview
22
22
years of professional experience
Work History
Deck Steward
Norwegian Cruise Line
11.2009 - 06.2020
- Enhanced customer satisfaction by providing exceptional service and attending to passenger needs.
- Handled challenging situations with tact and professionalism, resolving passenger complaints and concerns.
- Performed thorough cleaning tasks after each shift, maintaining a spotless work area for colleagues and patrons alike.
- Ensured cleanliness and sanitation of dining areas, adhering to strict hygiene standards for a healthy environment.
- Collaborated with team members to maintain smooth operations during high-traffic periods, minimizing wait times.
Tourist Taxi Driver
Self-employeed
11.1998 - 01.2018
- Improved passenger satisfaction by providing friendly and efficient service during taxi rides.
- Increased customer loyalty with excellent communication skills and a professional demeanor.
- Maintained a clean, comfortable vehicle to enhance the overall passenger experience.
- Stayed up-to-date on local events and attractions to provide knowledgeable recommendations for tourists or new residents.
- Increased job efficiency through effective time management skills that allowed for prompt pick-ups even during peak hours.
- Drove safely and obeyed traffic laws to avoid accidents and injuries.
- Communicated with passengers to answer questions about areas and services and provide comfortable traveling experiences.
- Assisted tourists in loading and unloading luggage, demonstrating professionalism and courtesy at all times.
- Handled transactions accurately, processing cash payments or credit card transactions as needed.
- Checked oil, fuel and other fluid levels to keep vehicles in good working condition and avoid breakdowns.
- Followed road rules to protect passengers and prevent accidents.
- Offered above-and-beyond service to every rider to encourage repeat business.
- Helped passengers with questions or area information such as points of interest and entertainment options.
Grounds Keeper
Kananaskis Country Golf Course
05.2007 - 10.2007
- Enhanced curb appeal by maintaining lawns, gardens, and walkways in pristine condition.
- Maintained aesthetic consistency across multiple properties by following specific design guidelines.
- Conserved water usage with the implementation of drought-tolerant landscaping techniques.
- Reduced equipment downtime via regular maintenance checks and timely repairs as needed.
- Supported construction projects by preparing grounds, removing debris, and assisting with site clean-up tasks.
- Cultivated a positive work environment through effective communication with team members and supervisors.
- Streamlined waste management processes through diligent monitoring of trash receptacles and recycling bins on the property''s premises.
- Upheld high safety standards on all tasks performed ensuring minimal accidents or injuries within the workplace.
- Assisted in training new employees on proper procedures/techniques required for efficient groundskeeping operations.
- Exhibited punctuality and reliability in completing assigned duties according to established deadlines without compromising quality standards.
- Contributed to overall property aesthetics improvements resulting from dedicated attention towards daily maintenance tasks and detail-oriented approach to groundskeeping.
- Cleared public and private areas of debris before and after events.
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Complied with safety regulations and procedures to prevent accidents and injuries on job sites.
- Trimmed trees, bushes and shrubs to keep vegetation aesthetically pleasing.
- Loaded and unloaded landscaping equipment and materials safely.
- Understood and followed verbal and written landscaping instructions to complete complex tasks correctly.
- Maintained grounds of residential and commercial properties by mowing lawns, trimming hedges and planting flowers.
- Provided expert lawn care, mulching, aerating and trimming around walks, walls, and flower beds.
Education
Vide- Bouteille
CHOC ,Castries06.1991
Skills
- Supply Restocking
- Cleaning
- Chemicals handling
- Customer Assistance
- Hospitality
- Sanitation Standards
- Customer Service
Languages
English
Professional Working
Timeline
Deck Steward
Norwegian Cruise Line
11.2009 - 06.2020
Grounds Keeper
Kananaskis Country Golf Course
05.2007 - 10.2007
Tourist Taxi Driver
Self-employeed
11.1998 - 01.2018
Vide- Bouteille
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