Detail-oriented professional with strong skills in customer service and effective communication. Proven ability to manage customer interactions and maintain workflow efficiency.
Overview
4
4
years of professional experience
Work History
Admissions Assistant/Receptionist
Amaya Spring Healthcare Center
Spring Valley
04.2025 - Current
Directed phone calls to appropriate departments to facilitate family communication with loved ones.
Entered date information into electronic formats using Word processing and Excel software.
Screen and review potential admissions, and complete required admission paperwork.
Provide tours to family members or potential admissions who are looking for placement.
Admissions Assistant
Hillcrest Heights Healthcare Center
San Diego
01.2023 - Current
Timely addressed portals to maintain workflow efficiency.
Implemented strategic room changes to maintain all patients comfortable.
Changed demographics and updated them on Point Click Care.
Established and maintained professional relationships with family members, nurses, and discharge coordinators.
Assistant Manager
Little Caesars Pizza
Lemon Grove
09.2021 - 05.2024
Managed inventory and completed necessary paperwork, including bank deposits.
Responsible for store management when the head manager was off shift.
Regulated customer complaints, and complaints as the day goes by.
Worked in highly stressful scenarios, which made time management a necessity in the work environment.