Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Linda Curtis

Saint John,NB

Summary

Proven Manager at Handi's Convenience #1 Ltd., adept in business administration and fostering customer relationships, significantly enhanced marketing strategies and compliance standards. Skilled in time management and complex problem-solving, excelled in inventory control and staff training, driving operational excellence. Demonstrated expertise in computer skills and cross-functional teamwork, ensuring robust sales and service outcomes. .

Overview

25
25
years of professional experience

Work History

Manager

Handi's Convenience #1 Ltd.
05.1992 - 07.2013

Developed and maintained relationships with customers and suppliers.

  • Improved marketing to attract new customers and promote business.
  • Ensured compliance with industry regulations and legal requirements by implementing policies and training programs for staff members.
  • Interviewed and hired employees.
  • Ordered all stock from various suppliers.
  • Interacted well with customers to build connections and nurture relationships.
  • Operated and programmed cash registers to display correct sales, taxes, discounts and promotions.
  • Calculated, balanced, and bank deposited daily sales.
  • Implemented and maintained employee schedules.
  • Monitored store security camera system and reviewed digital playback of all cameras.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Rotated merchandise and displays to feature new products and promotions.
  • Submitted weekly payroll and paid employees wages.
  • Reconciled daily sales transactions to balance and log day-to-day revenue, submitting weekly reports.

Administrative Assistant

Prudential Assurance
06.1988 - 03.1992
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
  • Executed record filing system to improve document organization and management.
  • Provided clerical support to company executives by copying, faxing, typing, and filing documents.
  • Created and implemented system to collect unpaid mortgage fees.
  • Reduced errors in documentation by meticulously proofreading and editing written materials.
  • Safeguarded company information by maintaining strict confidentiality in handling sensitive documents and records.

Education

Bookkeeping

New Brunswick Community College
Saint John, NB

Office Systems Operations

Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON

Skills

  • Time Management
  • Complex Problem-Solving
  • Sales Techniques
  • Business Administration
  • Cross-Functional Teamwork
  • Customer Service
  • Computer Skills

Languages

English
Native or Bilingual
French
Elementary

Timeline

Manager

Handi's Convenience #1 Ltd.
05.1992 - 07.2013

Administrative Assistant

Prudential Assurance
06.1988 - 03.1992

Bookkeeping

New Brunswick Community College

Office Systems Operations

Conestoga College Institute of Technology And Advanced Learning
Linda Curtis