LINDA BOATENG
Red Deer,AB
Summary
Driven professional with extensive experience as a Support Worker at AYIGYA SPECIAL NEED CENTRE and a background in customer service. Excelled in providing emotional support and health safety awareness, coupled with proficiency in CPR & First Aid and computer literacy. Demonstrated ability to enhance client wellness and independence, achieving significant improvements in their daily living activities.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Caregiver, Special Needs
AYIGYA SPECIAL NEED CENTRE
01.2021 - 02.2024
- Assisted clients with daily living need to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Transported clients to appointments, shopping venues, and entertainment events according to the determined schedule.
Support Worker
ASOKWA CARE HOME
01.2018 - 12.2021
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Transported clients to appointments, shopping venues, and entertainment events according to the determined schedule.
- Maintaining a clean and safe environment
- Prepare healthy meals and assist in feeding.
National Service: Customer Service Representative
SIC Life Insurance
12.2017 - 12.2018
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly, and escalated major issues to the supervisor.
- Manage approximately 30 incoming calls
Education
BBA - Accounting
University of Education Of Winneba
Ghana08.2017
West Africa Examination Senior Secondary Examination - Business
Aboa-Amponsem Senior High School
Ghana04.2008
Skills
- Knowledge of CPR & First Aid
- Computer literate
- Housekeeping tasks
- Health and safety awareness
- Emotional Support
- Knowledge of health and safety
- Have good work ethics
Certification
- Standard First Aid & CPR Training - [26 may,2024]
- Safety and health -2022
Timeline
Caregiver, Special Needs
AYIGYA SPECIAL NEED CENTRE
01.2021 - 02.2024
Support Worker
ASOKWA CARE HOME
01.2018 - 12.2021
National Service: Customer Service Representative
SIC Life Insurance
12.2017 - 12.2018
BBA - Accounting
University of Education Of Winneba
West Africa Examination Senior Secondary Examination - Business
Aboa-Amponsem Senior High School
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