Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Linda Bertini

Bowness, Calgary,AB

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Event Administrator

Concorde Group
10.2023 - Current
  • Managed financial aspects of events like tracking, and reporting payments for optimal resource allocation.
  • Maintained accurate records of all event-related expenses, allowing for precise budget analysis and informed decision making.
  • Working closely with our accounting team on payment follow ups and reconciling.

Server

Barbarella Bar
11.2022 - Current
  • Casual fine dining restaurant
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Cultivated warm relationships with regular customers.

Event Assistant

Concorde Group
02.2023 - 07.2023
  • Enhanced event experience by efficiently coordinating logistics and supporting event planners.
  • Streamlined guest registration process, resulting in smoother check-ins and improved guest satisfaction.
  • Assisted in organizing successful events by collaborating with vendors and suppliers.
  • Managed event set-up and tear-down, ensuring timely completion of tasks for seamless transitions.
  • Temporary position for Stampede

Server

Modern Steak Kensington
05.2022 - 11.2022
  • Fine dining restaurant
  • Arranged and prepared tables for customers to offer memorable experiences to guests
  • Set a positive tone for the entire dining experience
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.

Server

Jasper Park Lodge
12.2021 - 05.2022
  • Fine dining restaurant operated by the Fairmont
  • Set a positive tone for the entire dining experience
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.

Receptionist

Trademark Hair Company
09.2021 - 05.2022
  • Handled cash transactions and maintained sales and payments records accurately.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Restocked supplies and submit purchase orders to maintain stock levels.
  • Handled assignments independently with good judgement and critical thinking skills.

Server Supervisor

Jasper Pizza Place
05.2018 - 05.2021
  • Proactively communicated with servers to coordinate workflows and monitor service during busy shifts.
  • Planned and executed promotions and special events in close collaboration with management.
  • Led team of servers to consistently meet customer service and sales targets.
  • Handled guest complaints positively and offered appreciation tokens to build customer loyalty.
  • Trained servers on order management, food service quality and how to build rapport with guests.

Education

High School Diploma -

SZS Ruska
Prague, Czech Republic
05.2015

Skills

  • Wine Service
  • Guest Satisfaction
  • Workflow Coordination
  • Cool Under Pressure

Certification

IELTS - English

ProServe

FoodSafe Alberta

Medical Office Assistant certification

Timeline

Event Administrator

Concorde Group
10.2023 - Current

Event Assistant

Concorde Group
02.2023 - 07.2023

Server

Barbarella Bar
11.2022 - Current

Server

Modern Steak Kensington
05.2022 - 11.2022

Server

Jasper Park Lodge
12.2021 - 05.2022

Receptionist

Trademark Hair Company
09.2021 - 05.2022

Server Supervisor

Jasper Pizza Place
05.2018 - 05.2021

High School Diploma -

SZS Ruska

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Linda Bertini