Summary
Overview
Work History
Education
Skills
Timeline
Generic

Linda Bermingham

Toronto,ON

Summary

Extremely driven, and highly motivated individual who is personable and excels in the area of customer service. Seeking a full-time position that leverages problem-solving skills, incorporates versatility, and offers some level of challenge.

Overview

18
18
years of professional experience

Work History

Building Superintendent

Lawrence Construction Co. Limited
01.2023 - 11.2024
  • High volume of administrative work consisting of maintenance requests, record keeping, scheduling, filing, and incoming calls.
  • Expedited tenant Maintenance Requests, assigning requested repairs to the appropriate contractor or in-house staff.
  • Requested all purchase orders regarding in unit and common area repairs.
  • Coordinated with contractors for scheduling on major renovations and worked toward minimizing disruptions for building residents.
  • Increased tenant satisfaction by promptly addressing concerns and resolving any conflicts between residents.
  • Collected rent payments from residents; kept a detailed record of all information on Excel spreadsheet.
  • Developed strong relationships with residents leading to increased lease renewals.
  • Completed daily indoor and outdoor cleaning duties of all common areas.

Building Superintendent

Park Property Management Inc.
05.2017 - 11.2022
  • Provided excellent customer service by addressing tenants repair requests, inquiries, or concerns promptly and professionally.
  • Generated spreadsheet for parking plan consisting of 287 spots & another for storage locker units consisting of 272 lockers,
  • Created new record keeping system for hard copies and electronic filing for building occupants residing in 272 units.
  • Collected rent payments and entered data on to Excel spreadsheet.
  • Requested all purchase orders regarding in unit and common area repairs.
  • Delivered and posted notices on a regular basis.
  • Kept up-to-date record logs of maintenance, garbage pickup, cleaning, and fire safety checks.
  • Responsible for indoor and outdoor cleaning duties of all common areas.

Resident Manager

Q. Residential
06.2014 - 03.2017
  • Administration duties: using Yardi, Word, Excel, and Outlook.
  • Kept up on detailed records of work orders, daily cleaning, fire safety inspections, and garbage pickup.
  • Supervised maintenance staff, providing guidance on work priorities and ensuring completion of tasks on schedule.
  • Collected rent from tenants residing in 2 buildings that were each 28-stories, in the form of a check, money order, or by debit transaction set up in the Resident Manager office.
  • Oversaw move-in/move-out processes to ensure seamless transitions while minimizing vacancy periods.

Service Advisor

Midway Nissan
02.2010 - 03.2014
  • Processed high volume of work orders and invoices for customers in busy service area
  • Collaborated with technicians and customers to identify and resolve issues with vehicle
  • Communicated with transparency and fact when repairs were recommended – would help customers organize and understand recommendations and answer questions
  • Acted as an Appointment Coordinator assisting with calls that came through to Service on a frequent basis, as well as general cashier duties, collecting cash/credit payments

Service Advisor

Ontario Motor Sales
07.2006 - 12.2009
  • Able to multi task while maintaining strong attention to detail in a fast-paced environment.
  • Communicated with service technicians during repair process and relayed necessary information to customer to keep them informed.
  • Streamlined appointment scheduling for improved efficiency and increased daily appointments.
  • Maintained detailed records of services performed, ensuring accuracy in billing and warranty claims processing.

Education

Diploma - Court & Tribunal Agent/Paralegal

Durham College
Oshawa, ON
01.2011

Legal Administration - Law Clerk

Durham College
Oshawa, ON
06-2008

Skills

  • Work order management
  • Building inspection
  • Tenant relations
  • Self motivation

Timeline

Building Superintendent

Lawrence Construction Co. Limited
01.2023 - 11.2024

Building Superintendent

Park Property Management Inc.
05.2017 - 11.2022

Resident Manager

Q. Residential
06.2014 - 03.2017

Service Advisor

Midway Nissan
02.2010 - 03.2014

Service Advisor

Ontario Motor Sales
07.2006 - 12.2009

Diploma - Court & Tribunal Agent/Paralegal

Durham College

Legal Administration - Law Clerk

Durham College

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Linda Bermingham