Summary
Overview
Work History
Education
Skills
Languages
Certification
walking, writing & publishing poetry, flipping {buying & selling}, and reading
Timeline
Generic

Linda

Sydney,NS

Summary

Proven to excel in customer service and cash management, I leveraged my expertise at Tony's Bakery/Needs Convenience to enhance customer satisfaction and streamline transactions. Demonstrating reliability and a strong work ethic, I successfully trained new staff and maintained high accuracy in financial handling, contributing significantly to operational efficiency and positive customer relations. Committed and hardworking Fast Fuels with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service. Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Offering experience in FOH and BOH roles. Well-organized and dependable with unparalleled dedication to team success, business operations and customer loyalty.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Cashier

Needs Convenience/Fast Fuels
10.2022 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Bakers Helper

Tony's Bakery/ Needs Convenience
08.2019 - 09.2022
  • Operated and maintained bakery equipment, including ovens and mixers.
  • Complied with health and safety codes to protect staff and customers.
  • Collaborated with team members to complete tasks and maintain smooth running of bakery.
  • Managed customer service operations, including taking orders and resolving complaints.
  • Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls, and coffee cakes.
  • Operated cash registers and processed payments accurately.
  • Trained and supervised new employees on bakery operations and procedures.
  • Resolved customer concerns with positive approach and constructive strategies.
  • Created appealing displays to showcase products in bakery.
  • Coordinated food deliveries to guarantee timely arrival of supplies.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Accurately operated cash register to process customer payments.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Documented customer orders and conveyed special requests to kitchen staff.

Education

No Degree - Continuing Care Assistant

Island Career Acanamy
Alexandra Street, Sydney, N.S.
11.2024

GED -

Province of Nova Scotia
Sydney, NS
06.1998

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Time management skills
  • Cash Handling
  • Cleaning and sanitizing
  • Money Handling
  • Reliability and punctuality
  • Cash handling and management
  • Customer Relations
  • Cash Register Operation
  • Written and verbal communication
  • Organizational abilities
  • Order Taking
  • Professionalism and Courtesy
  • Cash Management
  • Basic Math Competence
  • Cash register systems
  • Cash handling expertise
  • Payment Processing
  • Complex Problem-Solving
  • POS system operations
  • Staff Training
  • Guest inquiries
  • ID Verification
  • Inventory Control
  • Decision Making Aptitude
  • Proficient in [Software]
  • Regulatory Compliance
  • Liquor regulations and compliance
  • Liquor Law Compliance
  • Problem-Solving
  • Active Listening
  • Creative Thinking
  • Honest and Dependable
  • Work Task Prioritization

Languages

English
Full Professional

Certification

WHMIS MAY 2024

OHS Legislation MAY 2024

First Aide MAY 2024

walking, writing & publishing poetry, flipping {buying & selling}, and reading

I enjoy walking our family's  two border collies in the woods on a regular basis. I Also, enjoy telling the life and times of Canadians'  that I have met through poetry and I have been publishing since 1988.  And in my spare time I buy  items in different areas and flip them meaning I make a bit of a profit reselling them. I have a pretty large repeat customer base. I've always taught my daughters if you dream of it, try it,  as long as it doesn't hurt anyone. My hobbies are continuously evolving.   

Timeline

Cashier

Needs Convenience/Fast Fuels
10.2022 - Current

Bakers Helper

Tony's Bakery/ Needs Convenience
08.2019 - 09.2022

No Degree - Continuing Care Assistant

Island Career Acanamy

GED -

Province of Nova Scotia

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Linda