Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Lincoln Service

North Vancouver,BC

Summary

High-performing professional with several years of experience delivering successful improvements for business operations, profitability and team development. Resourceful project manager and compliance specialist to thrive in fast-paced and changing environments. Dedicated to sustaining operational accuracy and delivering results for optimal profitability. Dynamic Operations Manager with over 11 years of experience in logistics and transportation planning. Skilled in project management and staff supervision, successfully integrating ERP systems to improve workflow and service delivery.

Overview

24
24
years of professional experience

Work History

Operations Manager

High Output Sports Canada
North Vancouver, BC
2014.06 - 2025.11
  • Managed daily operations to ensure efficient workflow and service delivery.
  • Oversaw inventory management to ensure optimal stock levels and organization.
  • Received goods by cross-referencing purchase orders to ensure accuracy in quantities.
  • Applied landed costs, converting USD to CAD and including freight charges for profit margin accuracy.
  • Trained and mentored staff on operational procedures and customer service standards.
  • Led integration of new ERP system (Brightpearl) that enhanced accuracy and efficiency across departments.
  • Coordinated transportation logistics across air, sea, and road to enhance delivery effectiveness.
  • Ensured customs compliance by integrating CARM system for imports and maintaining shipment documentation.
  • Leveraged industry contacts to streamline operations, negotiate quotes and resolve logistical challenges efficiently.

Quality Assurance Supervisor

ProSnack Natural Foods
North Vancouver, BC
2006.10 - 2014.04

Managed production staff and maintained accurate records of lot numbers, expiry dates, and FIFO compliance to ensure traceability.

  • Led quality assurance processes, ensuring compliance with HACCP, SQF, and food safety standards.
  • Maintained comprehensive QA documentation to facilitate audits and ensure regulatory compliance.
  • Developed KPI systems to monitor production rates, evaluate employee performance, and identify bottlenecks.
  • Ensured all daily, weekly and monthly cleaning duties were performed with proper chemicals and testing kits.
  • Played a key role in achieving a 96% score on HACCP audits, ensuring certification compliance.

Maintenance Crew Member

Reinbach Developments
North Vancouver, British Columbia
2002.09 - 2008.01
  • Operated power tools for maintenance tasks to ensure timely completion and quality standards.
  • Applied various paint finishes using brushes, rollers, and sprayers.
  • Performed routine inspections of properties for maintenance needs.
  • Conducted repairs on plumbing, electrical, and HVAC systems.
  • Maintained landscaping and outdoor areas to improve property aesthetics and tenant satisfaction.
  • Responded promptly to tenant requests to resolve maintenance issues and enhance living conditions.
  • Repaired broken windows, doors, walls, floors, ceilings, roofs, and other building components.
  • Replaced lighting fixtures and installed new light bulbs.
  • Maintained records of all maintenance activities performed on the property.

Set Dresser

I.A.T.S.E 891
North Vancouver, BC
2002.01 - 2006.03
  • Collaborated with production teams to design and arrange set layouts, ensuring alignment with creative vision and production requirements.
  • Managed inventory of set dressing materials and tools, streamlining access and enhancing workflow efficiency.
  • Built custom furniture pieces from scratch using woodworking tools, delivering unique solutions to meet specific design needs.
  • Installed wall treatments, window treatments, and flooring materials.
  • Set up lighting fixtures and electrical equipment on-site.
  • Moved large furniture items between locations using dollies or forklifts.
  • Developed advanced skills with most carpentry tools.

Education

HACCP Certified
Vancouver, BC
2006-06

Film Production

Capilano University
North Vancouver
2002-04

High School Diploma -

Sutherland Secondary
North Vancouver, BC
2000-06

SQF Level 2

Skills

  • Logistics and transportation planning
  • Customs compliance
  • Supply chain management
  • Warehouse and inventory management
  • Vendor and carrier relations
  • Staff supervision and team leadership
  • Safety compliance (HACCP, SQF Level 2)
  • Project management
  • Quality assurance
  • ERP integration
  • Microsoft Dynamics and FedEx Ship Manager
  • Microsoft Outlook and Word
  • Google Cloud and Teams
  • Zoom communication
  • Forklift operation (stand-up and sit-down)
  • Power tool operation
  • Construction drawing interpretation

Affiliations

  • Sports lover, I play on multiple sports teams all year round. I truley believe that being apart of teams has given me the ability to "find my place" in all sorts of ventures in my life.
  • Music lover, I'm a self taught musician that has played muliple clubs and theatres all around the lower mainland.

Timeline

Operations Manager

High Output Sports Canada
2014.06 - 2025.11

Quality Assurance Supervisor

ProSnack Natural Foods
2006.10 - 2014.04

Maintenance Crew Member

Reinbach Developments
2002.09 - 2008.01

Set Dresser

I.A.T.S.E 891
2002.01 - 2006.03

HACCP Certified

Film Production

Capilano University

High School Diploma -

Sutherland Secondary

SQF Level 2
Lincoln Service