Lincoln Olaski
Canmore
Summary
Versatile and results-driven, I excelled at Rocky Mountain Property Host by enhancing team productivity and client satisfaction through innovative cleaning solutions and effective employee retention strategies. My expertise spans from quality assurance to exceptional customer service, achieving a significant increase in efficiency and satisfaction. Skilled in both health and safety compliance and fostering positive team environments, I consistently deliver superior results.
Overview
7
7
years of professional experience
Work History
Cleaner Supervisor
Rocky Mountain Property Host
03.2020 - Current
- Coordinated seamlessly with facility managers at various job sites to provide comprehensive cleaning solutions that met their specific requirements and exceeded their expectations.
- Enhanced team productivity by implementing efficient cleaning methods and time management strategies.
- Managed scheduling to ensure adequate coverage during peak hours, maximizing efficiency while reducing labor costs.
- Ensured consistent high-quality service by conducting regular inspections of completed work areas.
- Collaborated with other supervisors to develop best practices and share knowledge across teams for continuous improvement efforts.
- Provided clear expectations for staff behavior and performance standards while maintaining open lines of communication regarding any concerns or suggestions they had about improving their work environment.
- Reduced employee turnover through effective training, mentoring, and performance evaluations of cleaning staff.
- Increased client satisfaction by providing customized cleaning solutions based on their specific needs and preferences.
Handyman
Rocky Moutain Property Host
03.2020 - Current
- Executed wall repairs, ensuring structural integrity.
- Built and repaired decks, fences and sheds to improve overall appearance of homes.
- Handled tasks of removing and repairing various floor types.
- Demonstrated versatility by successfully tackling a wide range of tasks, from plumbing and electrical work to carpentry and general home repairs, showcasing adaptability and expertise within the field.
Houseman
Super 8 Hotel
02.2018 - 11.2019
- Disposed of trash and recyclables each day to avoid waste buildup.
- Reported found guest articles and merchandise damage to managers on duty.
- Assisted in inventory management through timely restocking of housekeeping supplies and linens as needed.
- Gathered linen supplies and organized linen closets for prompt room restocking.
- Demonstrated strong attention to detail while conducting routine inspections of public areas for cleanliness and presentation standards.
- Completed multiple tasks effectively within tight deadlines, ensuring smooth hotel operations during peak hours.
- Delivered exceptional customer service through friendly interactions with guests while addressing their needs or concerns promptly.
- Enhanced guest satisfaction by maintaining clean and organized public areas, including lobbies and hallways.
- Contributed to a positive team environment by assisting housekeepers with heavy lifting when necessary.
Education
High School Diploma -
Homeschooled
Canmore, ABSkills
- Waste disposal
- Employee retention
- Health and safety
- Policy enforcement
- Chemical handling
- Scheduling
- Cleaning techniques
- Cleaning practices
- Vacuuming and sweeping
- Customer service
- Supply inventory management
- Health and safety compliance
- Quality assurance
- Cleaning bathrooms
- Department coordination
- Training and mentoring
- Task delegation
- Quality improvements
Languages
English
Full Professional
Timeline
Cleaner Supervisor
Rocky Mountain Property Host
03.2020 - Current
Handyman
Rocky Moutain Property Host
03.2020 - Current
Houseman
Super 8 Hotel
02.2018 - 11.2019
High School Diploma -
Homeschooled
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