Lincoln O'Brien
Niagara-on-the-Lake,ON
Summary
Dynamic leader with proven expertise in efficiency optimization and conflict resolution, honed as Time Keeper at Niagara Falls Minor Hockey Association. Successfully trained staff on timekeeping tools, enhancing operational consistency. Recognized for mentoring skills and fostering team collaboration, driving improved performance and accountability across diverse groups.
Experienced with teamwork, contributing to seamless daily operations and collective success. Utilizes strong communication skills to enhance team efficiency and resolve issues promptly. Track record of reliability and adaptability, ensuring consistent support and positive outcomes.
Overview
6
6
years of professional experience
Work History
Time Keeper
Niagara Falls Minor Hockey Association
09.2023 - Current
- Trained staff on proper usage of timekeeping tools, promoting consistency across departments and teams.
- Maintained strict confidentiality regarding sensitive employee information, upholding organizational privacy standards and fostering a trusting work environment.
- Partnered with staff to troubleshoot any technical issues impacting the efficacy of timekeeping systems or tools.
Team Captain
Hockey Team
09.2021 - Current
- Maintained poise, optimism and bounced back quickly after mistakes to show teammates how to respond to negative situations.
- Liaised with head coach to discuss collective insights on chemistry, focus and mindset and worked together to co-lead team.
- Set clear expectations for each member''s roles and responsibilities, leading to improved accountability across the board.
- Enhanced team performance by implementing effective communication and collaboration strategies.
- Acted as positive role model to set tone for program and enhanced leadership credibility with teammates and coaches.
- Resolved conflicts within the team swiftly, ensuring an amicable resolution that maintained workplace harmony while addressing core issues constructively.
- Ensured smooth operations by maintaining open lines of communication between team members, staff and officials.
- Challenged teammates to get better and work harder by constructively confronting negativity and pessimism.
- Boosted team morale by organizing team-building activities and fostering a positive work environment.
Volunteer
Various Sports Teams
09.2020 - Current
- Mentoring Younger players on and off the ice.
- Assisted with special events and programs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Mentored new volunteers, fostering a supportive and inclusive team environment.
Owner
Linx Lawn Service
04.2019 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by myself and team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
Volunteer
St David's Lions Club
09.2020 - 12.2024
- Assisted with special events and programs, for example Christmas Tree Sales.
- Maintained clean, neat, and operational facilities to serve program needs.
Volunteer
Stamford Firefighters Association
05.2024 - 10.2024
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
Education
General Studies
AN MYER Secondary School
Niagara Falls06-2027
Skills
- Efficiency optimization
- Team player
- Time tracking
- Influencing others
- Motivation techniques
- Conflict resolution
- Problem-solving
- Active listening
- Multitasking
- Mentoring
- Attention to detail
- Analytical thinking
- Decision-making
- Reliability
- Professionalism
- Physical stamina
- Adaptability
- Game analysis
- Positive attitude
- Leadership qualities
- Computer skills
Timeline
Volunteer
Stamford Firefighters Association
05.2024 - 10.2024
Time Keeper
Niagara Falls Minor Hockey Association
09.2023 - Current
Team Captain
Hockey Team
09.2021 - Current
Volunteer
Various Sports Teams
09.2020 - Current
Volunteer
St David's Lions Club
09.2020 - 12.2024
Owner
Linx Lawn Service
04.2019 - Current
General Studies
AN MYER Secondary School
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