Linbo Ye
Oakville,ON
Summary
An adaptable and enthusiastic team member with extensive experience in customer service and restaurant operations gained at Beijing Huizhou Town Catering Co., Ltd. Skilled in multitasking and handling high-pressure environments. Passionate about delivering exceptional customer experiences and contributing to team success. Eager to apply strong interpersonal and organizational skills in a dynamic retail setting.
Overview
6
6
years of professional experience
Work History
Multifunctional Staff Member
Beijing Huizhou Town Catering Co., Ltd.
06.2016 - 05.2022
- Supported family-owned restaurant operations during weekends, summers, and winter breaks, handling tasks including customer service, order processing, and cashier duties.
- Coordinated front-of-house and back-of-house tasks effectively during peak hours, enhancing ability to work under pressure.
- Managed transactions using the POS system to ensure financial accuracy, improving attention to detail.
- Proactively resolved customer issues, increasing customer satisfaction and repeat business opportunities.
Education
High School Diploma -
White Oaks High School
Oakville, ON06.2022
Skills
- Cleaning and sanitizing
- Work independently
- Responsible and Dependable
- Customer Service
Languages
English
Chinese (Mandarin)
Additional Information
- Volunteer Experience: Actively participated in and organized volunteer activities, including Christmas parades, maintaining order during temple events, and charity sales to fundraise through mask sales.
- Technical Skills: Proficient in Python, C++, and Java. Eager to apply problem-solving skills in a professional setting.
- Interests: Enjoy playing badminton and classical piano, which foster discipline and a sense of teamwork.
Timeline
Multifunctional Staff Member
Beijing Huizhou Town Catering Co., Ltd.
06.2016 - 05.2022
High School Diploma -
White Oaks High School
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