Supply Chain Management
Hi, I’m
LINA MARIA GOMEZ PEREZ
Vancouver,BC
"The essence of life is not to be found in oneself but in one’s relationships with others."
Aristotle
Summary
Over 5 years of experience in Sea Freight logistics and supply chain management, with a strong focus on cargo booking, customs clearance, and process optimization. Skilled in aligning logistics operations with market trends and customer needs, applying marketing insights to improve service offerings, enhance brand positioning, and drive client engagement. Proven ability to drive operational efficiency, foster stakeholder collaboration, and implement strategies that deliver value. Strong communication skills, attention to detail, and a proactive approach focused on continuous improvement and customer satisfaction.
Overview
6
years of professional experience
Work History
CMA CGMVancouver, BC
Exports Coordinator
11.2022 - Current
Job overview
- Investigate and resolve issues by liaising with relevant departments and addressing customer needs effectively.
- Interpret and communicate service contracts, tariffs, and agreements, ensuring compliance with relevant policies and procedures.
- Address container and equipment issues in collaboration with the intermodal and operations teams.
- Oversee the processing of information related to Canadian shipments to expedite cargo release and delivery to consignees.
- Train and mentor new team members to enhance productivity, accuracy, and customer service quality.
Gillespie Munro IncVancouver, BC
Exports Coordinator
07.2022 - 10.2022
Job overview
- Request and coordinate bookings with carriers based on customer requirements to ensure timely and efficient cargo transport.
- Prepare and submit AES filings, letters of credit, and export declarations to comply with regulatory requirements.
- Collaborate with internal process owners to update systems and ensure accurate communication with all relevant parties.
- Perform all communication-related tasks for Canada Agency functions accurately and within departmental KPIs.
- Prepare and process essential documentation for international trade, including invoices, bills of lading, and certificates of origin.
- Ensure timely collection of payments by monitoring and following up on outstanding invoices.
KUEHNE + NAGEL Cali, Colombia
Sea Logistics Coordinator
02.2019 - 08.2021
Job overview
- Manage coffee exports under LCL/FCL modalities, including cargo pickup for DAP/DDP shipments, and liaise directly with shipping lines to secure reservations based on customer requirements.
- Oversee import cargoes under MTO from vessel arrival to final delivery at Free Zone or Customs Warehouse, ensuring timely and accurate handling.
- Monitor shipments and facilitate clearance processes with customs and other relevant agencies to ensure compliance and timely delivery.
- Manage coordination of shipments from the country of origin to the final destination, ensuring seamless and efficient transport.
- Determine appropriate shipping methods and prepare necessary documents, including bills of lading, invoices, and other shipping-related paperwork.
- Enhance customer satisfaction by providing knowledgeable and friendly service, promptly resolving issues, and addressing inquiries.
- Oversee product shipments from origin to destination, ensuring all logistics and documentation are managed effectively.
Education
GREYSTONE COLLEGE , VANCOUVER, BC
DIPLOMA from BUSSINES COMUNICATION
07.2023
UNIVERSIDAD AUTONOMA DE OCCIDENTE, CALI, COLOMBIA
BACHELOR'S DEGREE from MARKETING AND INTERNATIONAL BUSINESS
07.2020
Skills
- Sea Freight Logistics & Supply Chain Optimization
- Cargo Booking, Customs Clearance, & Process Management
- Market Trend Analysis & Strategic Brand Positioning
- Client Engagement, Retention, & Service Enhancement
- Cross-functional Team Collaboration & Leadership
- Risk Management & Proactive Problem-Solving
- Clear Communication & Strong Analytical Skills
Interests
International Business & Trade
E-commerce & Digital Marketing
Market Trend Analysis & Consumer Behavior
Volunteering & Social Responsibility
Travel & Cultural Awareness
History & Cultural Studies
Health & Wellness
Languages
Spanish
First Language
English
Advanced
C1
Timeline
Exports Coordinator
CMA CGM
11.2022 - Current
Exports Coordinator
Gillespie Munro Inc
07.2022 - 10.2022
Sea Logistics Coordinator
KUEHNE + NAGEL
02.2019 - 08.2021
GREYSTONE COLLEGE
DIPLOMA from BUSSINES COMUNICATION
UNIVERSIDAD AUTONOMA DE OCCIDENTE
BACHELOR'S DEGREE from MARKETING AND INTERNATIONAL BUSINESS
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