Lina Sanders
Squamish,British Columbia
Summary
Professional with strong background in retail management, prepared to lead teams and drive store performance. Skilled in inventory control, customer service, and staff training. Known for fostering collaboration and adapting to changing needs to achieve results. Highly reliable with strategic approach to problem-solving.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Retail Supervisor
Sea To Sky Gondola
05.2024 - Current
- Trained new employees on store policies, procedures, and sales techniques to enhance their performance.
- Enhanced store appearance with regular maintenance, cleaning, and organization of merchandise areas.
- Increased customer satisfaction by providing exceptional service and addressing customer concerns promptly.
- Resolved conflicts among staff members professionally and fairly, maintaining a cohesive team dynamic.
- Coordinated merchandising displays, signage and sales enablement.
- Scheduled workers and delegated assignments to effectively meet expected customer and business demands.
- Trained and oriented associates to maximize team performance.
Medical assistant
Catharina Ziekenhuis
04.2022 - Current
- Assisting specialists during procedures
- Explaining treatment procedures to patients
- Taking vitals
- Answer medical questions on the phone
- Scheduling appointments/surgeries
- Performing small procedures on patients
- Mainly worked in the ENT, plastic surgery and dermatology departments
Medical office assistant
Anna Ziekenhuis
02.2021 - 03.2022
- Schedule appointments
- Answer the phone
- E-mailing patients
- Training new employees
- Requesting and issuing repeat prescriptions
- Other administrative responsibilities
Customer service employee
Belvilla vacation rentals
04.2019 - 12.2020
- Booking vacation rentals for customers
- Answering questions for customers
- E-mailing
- Solving problems with homeowners/customers
- Training of new employees
Au Pair
Interexchange USA
08.2018 - 03.2019
- Light household tasks
- Taking care of kids between the age of 3-10
- Preparing nutritious meals
- Drive kids to and from activities
- Organize activities and field trips
Waitress
La Sonnerie
11.2012 - 09.2017
- Prepare small dishes
- Serve guests
- Bartending
- Washing dishes / cleaning / setting tables
- Manage events and meetings
Education
Associate of Science - Medical assisting
NIPA
Eindhoven, The Netherlands02.2022
Associate of Arts - visual merchandising and graphic design
SintLucas
Boxtel, The Netherlands06.2017
High school -
Eckartcollege
06.2013
Skills
- Critical thinking and problem solving
- Ability to Multitask
- Ability to Work in a Team
- Microsoft Office
- Adaptability
- Fast Learner
- Task delegation
- Store organization
- Customer service management
- Staff training and development
- Scheduling and timekeeping
Languages
Dutch
Native or Bilingual
English
Native or Bilingual
German
Professional Working
Personal Information
- Date of Birth: 10/15/97
- Nationality: Dutch
Certification
- First Aid Certificate - Canadian Red Cross 2025
- Stepping into Leadership - Squamish Chamber of Commerce 2025
Timeline
Retail Supervisor
Sea To Sky Gondola
05.2024 - Current
Medical assistant
Catharina Ziekenhuis
04.2022 - Current
Medical office assistant
Anna Ziekenhuis
02.2021 - 03.2022
Customer service employee
Belvilla vacation rentals
04.2019 - 12.2020
Au Pair
Interexchange USA
08.2018 - 03.2019
Waitress
La Sonnerie
11.2012 - 09.2017
Associate of Science - Medical assisting
NIPA
Associate of Arts - visual merchandising and graphic design
SintLucas
High school -
Eckartcollege
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