Lina Oubia
Peterborough,ON
Summary
Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences.
Overview
2
2
years of professional experience
Work History
Processing Supervisor
PepsiCo
01.2023 - 05.2023
- Promoted safe working practices to maintain compliance with established policies and procedures.
- Created production schedules to effectively fulfill production plans and meet process goals.
- Cultivated professional working relationships with peers and supervisors.
- Maintained safe and clean work environment by educating and directing personnel on use of control points, equipment and resources.
- Accomplished staff results by communicating job expectations and planning, monitoring and appraising job results.
- Supervised 30 Front line operators and built great relationships and trust with them
Customer Service Representative/Cashier
Winners & HomeSense
01.2022 - 09.2022
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with returns, refunds and resolving transaction issues.
- Performed cash, card and check transactions to complete customer purchases.
Customer Service Representative/Cashier
Walmart
05.2021 - 01.2022
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Communicated fluently in both english and french
Education
Bachelor of Science - Mechanical Engineering
University of Ottawa
Ottawa, ON04.2025
Skills
- Customer Relations
- Product Promotion
- Calm and Professional Under Pressure
- Refund Processing
- Project Management Abilities
- Managing Multiple Tasks
Timeline
Processing Supervisor
PepsiCo
01.2023 - 05.2023
Customer Service Representative/Cashier
Winners & HomeSense
01.2022 - 09.2022
Customer Service Representative/Cashier
Walmart
05.2021 - 01.2022
Bachelor of Science - Mechanical Engineering
University of Ottawa
Similar Profiles
Brandon MillerBrandon Miller
Warehouse Worker at PepsiCoWarehouse Worker at PepsiCo
Andrew WenzAndrew Wenz
Warehouse Person at PepsiCoWarehouse Person at PepsiCo
Christian SerratoChristian Serrato
Loader at PepsiCoLoader at PepsiCo
Chelsey AntonelliChelsey Antonelli
Warehouse Operator at PepsiCoWarehouse Operator at PepsiCo
Shannon CrawfordShannon Crawford
Manager of Adult Services at Community Living Trent HighlandsManager of Adult Services at Community Living Trent Highlands