Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Lina Elias

Lina Elias

Richmond,BC

Summary

Results-driven Coach dedicated to building focused, high-achieving teams through goal-oriented training and mentorship. Skilled at recruiting reliable staff and assistants for unified team culture and purpose-driven squad support. Proponent of detailed finance and resource management to maintain positive perception of program and expand competitive opportunities.

Overview

6
6
years of professional experience

Work History

Sale Associate/Cashier

Urban Outfitters, Richmond Center
08.2023 - Current
  • Acts as brand representative reflective of company value
  • Providing excellent costumer services
  • Solid team player with excellent interpersonal skills
  • Maintained current knowledge of store promotions and highlighted sales to customers.

Key Holder Supervisor

Blue Ruby, Richmond Centre
07.2022 - 08.2023
  • Managed and supervised team of retail sales associates to achieve sales targets and deliver exceptional customer service
  • Developed and implemented sales strategies to increase revenue and drive business growth
  • Trained and coached sales staff on product knowledge, sales techniques, and customer engagement to enhance their performance

Cashier

Zara
04.2022 - 07.2022
  • Operated cash, register to process customer transactions
  • Provided exceptional customer service by greeting in assisting customers in a friendly and efficient manner
  • Helped customers complete purchases, locate items, and join reward programs.
  • Worked with floor team and managers to meet wide range of customer needs.

Realtor assistant

Real Estate Agent
01.2021 - 01.2022
  • Having a general idea about advertisement/promoting/marketing
  • Developed and deployed marketing collateral to promote properties and drive sales.
  • Created customized marketing materials to increase product awareness.

Sun Run

New Westminster Secondary School
04.2019 - 04.2019
  • Hours of volunteer work), Downtown Vancouver

My Circle Program Participant

ISSofBC
01.2018 - 04.2018
  • My Circle (80 hours of volunteer work), ISS of BC, New Westminster, Gained information about facilitation and communication styles like sympathy and empathy
  • Covered some topics on racism, equality, equity, ageism, classism
  • Improved public speaking skills through sharing ideas and opinions with other participants
  • Learned about gender differences and how to be respectful to all and being non judgemental
  • Took part in ice breaker activities to gain more confidence and to know other participants
  • Made friends through the program and feel encourages to express ideas to the team
  • Improved language abilities by talking on various topics with partners or with group
  • Gained chance to photograph and use it in story telling

Education

Some College (No Degree) - General Business

Douglas College
New Westminster, BC

Strata Management

UBC Sauder School of Business
Vancouver, BC
01.2024

High School Diploma -

New Westminster Secondary School (NWSS)
New Westminster, BC
06.2021

Skills

  • Positive Interactions
  • Team Leadership
  • Time Management Skills
  • Staff Training
  • Customer Service
  • Cash Register Operations

Languages

English
Full Professional
Arabic
Native or Bilingual

Timeline

Sale Associate/Cashier

Urban Outfitters, Richmond Center
08.2023 - Current

Key Holder Supervisor

Blue Ruby, Richmond Centre
07.2022 - 08.2023

Cashier

Zara
04.2022 - 07.2022

Realtor assistant

Real Estate Agent
01.2021 - 01.2022

Sun Run

New Westminster Secondary School
04.2019 - 04.2019

My Circle Program Participant

ISSofBC
01.2018 - 04.2018

Some College (No Degree) - General Business

Douglas College

Strata Management

UBC Sauder School of Business

High School Diploma -

New Westminster Secondary School (NWSS)

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Lina Elias