Lina Benameur
Montreal
Summary
Dynamic and passionate, I am committed to excelling in engaging roles. With creativity, enthusiasm, and a collaborative spirit, I am a motivated candidate ready to bring substantial value to any professional role.
Overview
5
5
years of professional experience
Work History
Email marketing coordinator
WeCook Meals
05.2022 - Current
- Proven email marketing, focusing on strategy, execution, and optimization.
- Perform segmentation of the customer database to target specific audiences.
- Design and implement A/B tests to evaluate the effectiveness of various elements such as subject lines, images, and calls to action.
- • Suggested and implemented new creative ideas and strategies to enhance campaign effectiveness and engagement.
• Collaborated with cross-functional teams, including design and content, to ensure brand consistency across email communications.
Customer service agent
Videotron
01.2020 - 02.2022
- Delivered consistently excellent customer service to guarantee positive company experiences.
- Handled customer complaints, providing appropriate solutions to guarantee positive outcomes.
- Upsold new products and accessories to customers, capturing significant increases in add-on sales.
Education
Bachelor of Business Administration -
Université du Québec à Montréal (UQAM)
Montreal, QCCertificate : Human Resources Management -
Université du Québec à Montréal (UQAM)
Montreal, QCCertificate : Marketing -
Université du Québec à Montréal (UQAM)
Montreal, QCCertificate : Administration -
Université du Québec à Montréal (UQAM)
Montreal, QCSkills
- Proficient in Microsoft Office 365 Suite, including Excel, Word, PowerPoint, Outlook, and Teams
- Experienced user of project management platforms such as Asana
- Familiar with email marketing platforms like Klaviyo
- Currently pursuing a certification in Google Digital Marketing & E-commerce Specialization through Coursera
Community Engagement and Event Participation
- Dedicated volunteer for humanitarian aid efforts, particularly in providing assistance to Palestine.
- Represented our company WeCook at the Boat Show in Montreal, where we had a booth to showcase our products and enhance visibility and recognition for our brand.
- I participated in representing WeCook at the Health Congress, where I engaged with attendees to explain our brand and products.
Languages
English
Fluent
French
Native
Arabic
Intermediate
Personal Information
Name & contact
Timeline
Email marketing coordinator
WeCook Meals
05.2022 - Current
Customer service agent
Videotron
01.2020 - 02.2022
Certificate : Human Resources Management -
Université du Québec à Montréal (UQAM)
Certificate : Marketing -
Université du Québec à Montréal (UQAM)
Certificate : Administration -
Université du Québec à Montréal (UQAM)
Bachelor of Business Administration -
Université du Québec à Montréal (UQAM)
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