Lina Bakken
San Diego
Summary
Personable and reliable candidate with passion for delivering exceptional customer service and maintaining a positive, upbeat attitude. Well-versed in coffee brewing, espresso pulling, and milk-steaming techniques ensuring quality product delivery. Demonstrated ability to thrive in high-pressure situations without disregarding detail and quality. Dedicated to creating welcoming atmosphere to encourage returning customers with a positive memorable experience.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Barista
Spill The Beans
09.2024 - 07.2025
- Promoted an upbeat, welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Maintained clear communication with fellow baristas and kitchen staff to ensure food and drink were produced in an accurate and timely manner.
- Preserved a clean and organized work space to optimize the effectivity of the barista line.
- Quickly adapted to seasonal menu changes to maintain our quick product turn out.
- Maintained an evenly timed order production to reduce ticket buildup.
Barista Shift Supervisor
Local Krave
06.2022 - 06.2023
- Trained new team members on barista skills, line-cook duties, cash handling procedures, and company policies.
- Stabilized busy periods by delegated tasks amongst workers to ensure effective and high performance.
- Built strong relationships with regular customers through attentive service, remembering preferences, and engaging in friendly conversation.
- Trained, scheduled, and supervised baristas and cooks to uphold store policies and optimize staffing patterns.
- Balanced customers with ease through online orders such as UberEats, Doordash, Postmates as well as call-in and walk-in.
Barista
Big City Bagels
08.2021 - 02.2022
- Maintained a clean and organized workspace for optimal productivity.
- Opened and closed coffee stands independently whilst simultaneously maintaining workload.
- Perpetuated positive customer interaction during hectic periods to foster community.
- Gained knowledge on coffee bean origin, espresso machine features, POS system, and conducting z-reports.
Education
Bachelor of Arts - Painting And Printmaking
San Diego State University
San Diego, CA05-2026
Associate of Arts - Communication
Pierce College
Puyallup, WA06-2021
Skills
- Time management
- Friendly and positive
- Opening and closing duties
- Team player
- Espresso machine operation
- Safe food handling
- Beverage preparation
- POS systems
- New hire training
Certification
- Department of Environmental Health and Quality Food Handlers Card.
- Responsible Beverage Service Trained
Timeline
Barista
Spill The Beans
09.2024 - 07.2025
Barista Shift Supervisor
Local Krave
06.2022 - 06.2023
Barista
Big City Bagels
08.2021 - 02.2022
Bachelor of Arts - Painting And Printmaking
San Diego State University
Associate of Arts - Communication
Pierce College
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