Summary
Work History
Education
Skills
Certification
Languages
Timeline
Hi, I’m

Lily Amaniampong

Edmonton,AB

Summary

Motivated candidate seeking an opportunity that offers professional challenges utilizing interpersonal skills, excellent team collaboration and problem-solving skills. I am constantly investigating outlets to upgrade myself and contribute to my professional environment.

Work History

Michael Kors

Sales Associate
02.2023 - Current

Job overview

  • Boosting customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Providing personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
  • Enhancing customer engagement, utilizing email marketing campaigns and rewards program
  • Utilizing data analytics tools to identify trends and fine-tune marketing strategies for optimal KPI results

Michael Kors

Stock Associate
12.2023 - Current

Job overview

  • Boosting customer satisfaction by assisting with product inquiries, locating items, and providing relevant information.
  • Expediting incoming shipments by unloading trucks, verifying contents against invoices, and promptly stocking merchandise on shelves.
  • Facilitating efficient restocking processes during peak hours to minimize out-of-stock occurrences on the sales floor.
  • Maintaining positive relationships with vendors and bulk buyers, resolving any delivery or invoicing issues in a timely manner.

DOTS Youth Group

Social Media Manager
01.2021 - 03.2022

Job overview

  • Analyzed performance metrics to identify areas for improvement and optimize social media campaigns.
  • Successfully built a loyal following by consistently sharing valuable content that resonated with the target audience.
  • Facilitated live events such as Q&A sessions, polls and petitions on various social platforms engaging audiences directly.
  • Developed and managed content calendars for each platform to establish timely and relevant posts.

Education

University of Alberta
Edmonton, AB

Bachelor of Arts from Psychology
04.2028

Harry Ainlay School
Edmonton, AB

High School Diploma
06.2022

University Overview

  • Honour Roll, [2019-2022]
  • Member of [Investment Club], [2021] to [2022]

Skills

  • Time Management
  • Verbal and Written Communication
  • Teamwork and Collaboration
  • Adaptability and Reliability
  • Microsoft Applications
  • Google Applications
  • Social Media
  • Content and Digital Asset Management
  • Data Analytics
  • Programming Languages/SQL

Certification

  • Google Cybersecurity Professional Certificate, Coursera
  • Google Digital Marketing and E-commerce Professional Certificate, Coursera

Languages

Twi
Native or Bilingual
Spanish
Limited Working

Timeline

Stock Associate

Michael Kors
12.2023 - Current

Sales Associate

Michael Kors
02.2023 - Current

Social Media Manager

DOTS Youth Group
01.2021 - 03.2022

University of Alberta

Bachelor of Arts from Psychology

Harry Ainlay School

High School Diploma

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Lily Amaniampong