Lily Jean Battaglia
Milton,ON
Summary
Proactive and diligent student with a proven track record at The Niagara Self Storage Company and CHAMPS F.E.C, enhancing operational efficiency and customer satisfaction. Skilled in problem-solving and time management, with a continuous commitment to learning new roles as well as advancing in American Sign Language.
Overview
4
4
years of professional experience
Work History
General Labourer, Data Entry
The Niagara Self Storage Company
Fort Erie, ON
01.2021 - Current
- Perform general housekeeping and cleaning tasks.
- Perform Lawn maintenance
- Auction unpaid storage units by videoing and uploading all necessary information to BID 13 site.
Hostess
CHAMPS F.E.C
Milton, ON
10.2023 - 01.2024
- Greeted customers upon arrival and provided friendly and warm presence throughout their bowling experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, updating reservation logs, and gift redemption.
- Took reservations and inquiries by phone, answered customer questions, and informed of accurate wait times.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Answered phone calls to take orders, give information and document reservations.
- Experienced in opening and closing procedures, as well as cash register and POS system.
Education
Milton District High School
Milton, ONGrade 8 Graduate -
Milton Christian School
Milton06.2022
Skills
- Willingness to learn
- Problem Solving
- Attention to Detail
- Safety awareness
- Time management
- American Sign Language (Continually advancing my vocabulary)
- First Aid Certificate 2022
Languages
English
Native or Bilingual
ASL
Limited Working
Timeline
Hostess
CHAMPS F.E.C
10.2023 - 01.2024
General Labourer, Data Entry
The Niagara Self Storage Company
01.2021 - Current
Milton District High School
Grade 8 Graduate -
Milton Christian School