Lily Zhuang
Richmond,BC
Summary
- Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail, and collecting messages to facilitate office communication. Upbeat with strong relationship-building abilities.
- Enthusiastic K-pop Dance Instructor offers one year of experience in K-pop. An accomplished performer and teacher passionate about developing talent in students. Choreographs and plans dance lessons for K-pop classes.
Overview
5
5
years of professional experience
Work History
Receptionist
Sandbox VR
2021.06 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
Kpop Dance Instructor
Vancouver Beauty Dance World
2024.03 - 2024.07
- Planned routines for classes and performances.
- Fostered a supportive learning environment by promoting positive reinforcement and constructive feedback.
- Taught and explained choreography by breaking down steps and demonstrating moves.
- Monitored student behaviour to identify potential issues and address problems appropriately.
- Worked closely with students and parents to increase positive feedback from parents and boost overall student success.
Cashier
Blackball Taiwanese Dessert
2019.12 - 2021.08
- Greeted customers entering store and responded promptly to customer needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Used POS system to enter orders, process payments and issue receipts.
- Worked flexible schedule and extra shifts to meet business needs.
Education
Bachelor of Arts - Sociology
Simon Fraser University
Burnaby, BC06.2024
Skills
- Organization skills
- Time Management
- Customer Service
- Relationship Building
- Clear Communication
- Patience and Empathy
Languages
English
Native or Bilingual
Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
Timeline
Kpop Dance Instructor
Vancouver Beauty Dance World
2024.03 - 2024.07
Receptionist
Sandbox VR
2021.06 - Current
Cashier
Blackball Taiwanese Dessert
2019.12 - 2021.08
Bachelor of Arts - Sociology
Simon Fraser University
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