Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Lily Zhuang

Richmond,BC

Summary

  • Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail, and collecting messages to facilitate office communication. Upbeat with strong relationship-building abilities.
  • Enthusiastic K-pop Dance Instructor offers one year of experience in K-pop. An accomplished performer and teacher passionate about developing talent in students. Choreographs and plans dance lessons for K-pop classes.

Overview

5
5
years of professional experience

Work History

Receptionist

Sandbox VR
06.2021 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.

Kpop Dance Instructor

Vancouver Beauty Dance World
03.2024 - 07.2024
  • Planned routines for classes and performances.
  • Fostered a supportive learning environment by promoting positive reinforcement and constructive feedback.
  • Taught and explained choreography by breaking down steps and demonstrating moves.
  • Monitored student behaviour to identify potential issues and address problems appropriately.
  • Worked closely with students and parents to increase positive feedback from parents and boost overall student success.

Cashier

Blackball Taiwanese Dessert
12.2019 - 08.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Used POS system to enter orders, process payments and issue receipts.
  • Worked flexible schedule and extra shifts to meet business needs.

Education

Bachelor of Arts - Sociology

Simon Fraser University
Burnaby, BC
06.2024

Skills

  • Organization skills
  • Time Management
  • Customer Service
  • Relationship Building
  • Clear Communication
  • Patience and Empathy

Languages

English
Native or Bilingual
Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual

Timeline

Kpop Dance Instructor

Vancouver Beauty Dance World
03.2024 - 07.2024

Receptionist

Sandbox VR
06.2021 - Current

Cashier

Blackball Taiwanese Dessert
12.2019 - 08.2021

Bachelor of Arts - Sociology

Simon Fraser University

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Lily Zhuang