Overview
Work History
Education
Timeline
Generic

Lily Zeng

Los Angeles

Overview

5
5
years of professional experience

Work History

Medical Assistant

Riviera Allergy Medical Center
01.2024 - Current

Take medical histories and vital signs, perform allergy and pulmonary function testing, administer immunotherapy and biologic injections. Manage clinic faxes, emails, phone calls, and scheduling, communicate with pharmacies and insurances; 560 hours.

Crisis Counselor

Crisis Text Line
04.2023 - Current

Engage in conversations with texters in crisis, utilizing evidence-based techniques and risk assessment to bring texters from a "hot moment to a cool calm"; 141 hours, 201 texters supported.

Clinic Volunteer Assistant

Childhood OCD, Anxiety, And Tics Program @ Semel
01.2023 - Current

Conduct thorough phone screenings with prospective patients' families to facilitate evaluation and admission into the program. Organize weekly schedules for individual and group therapy and medication management sessions; 200 hours.

Care Extender Volunteer

UCLA Health
02.2024 - 02.2025

Provided supplies and companionship for patients, assisted nurses with restocking, patient transport, and other tasks. Observed physician rounding (Neurology, Transplant Surgical Unit, MICU, ED); 202 hours.

Intern/Platforms Committee Member

USAC Student Wellness Commission
10.2022 - 05.2024

Shadowed a range of health-focused organizations, helped plan large-scale events such as Bruin Health Week; co-led UC SHIP Health Insurance literacy pamphlet project.

Volunteer Research Assistant

Adaptive Cognition, Memory, And Emotion Lab
01.2023 - 07.2023

Conducted experiments with participants, investigating the impact of emotional arousal on ability to separate similar memories; gained knowledge of experimental design through observation and collaboration with lab mentors; 100 hours.

President

Active Minds At Deerfield
07.2020 - 05.2022

Oversaw and delegated tasks to executive board; developed partnerships with campus health center; spearheaded campus outreach events (Stress Less Week, suicide prevention campaigns, etc.); led educational meetings on topics like depression and self care.

Volunteer Research Assistant

Northwestern University
06.2021 - 08.2021

Reviewed documents of BrainMAPD (Brain, Motivation, and Personality Development Research Project), a UCLA-NU joint study; created 60+ virtual SCIDS (Structured Clinical Interview for DSM Disorders); discussed relevant journal articles.

Education

Bachelor of Science - Physiology

University of California, Los Angeles
12-2025

Timeline

Care Extender Volunteer

UCLA Health
02.2024 - 02.2025

Medical Assistant

Riviera Allergy Medical Center
01.2024 - Current

Crisis Counselor

Crisis Text Line
04.2023 - Current

Clinic Volunteer Assistant

Childhood OCD, Anxiety, And Tics Program @ Semel
01.2023 - Current

Volunteer Research Assistant

Adaptive Cognition, Memory, And Emotion Lab
01.2023 - 07.2023

Intern/Platforms Committee Member

USAC Student Wellness Commission
10.2022 - 05.2024

Volunteer Research Assistant

Northwestern University
06.2021 - 08.2021

President

Active Minds At Deerfield
07.2020 - 05.2022

Bachelor of Science - Physiology

University of California, Los Angeles
Lily Zeng