Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lily Williamson

Belle River,Ontario

Summary

Collaborative individual with expertise in providing exemplary service regarding benefits support. Multitasking Benefits Specialist knowledgeable in provincial and federal regulations and maintaining employee confidentiality.

Overview

7
7
years of professional experience

Work History

Junior Benefits Analyst

Oak House Benefits
01.2023 - Current
  • Managed relationships with external partners such as insurance carriers and brokers to ensure optimal service levels for both the company and its employees.
  • Conducted thorough investigations into benefit-related issues, resolving discrepancies and providing prompt resolutions for employees.
  • Collaborated with HR team to design and administer annual benefits open enrollment events, leading to smooth process for all employees.

Childcare Provider

The Fitness Centre
04.2022 - 09.2022
  • Developed strong relationships with families, providing regular updates on child progress and establishing trust.
  • Maintained clean facilities by following sanitation protocols, ensuring a healthy environment for all children.
  • Developed age-appropriate activities and crafts to engage children.

Front of House Supervisor

Carrots N' Dates
04.2021 - 09.2021
  • Enhanced customer satisfaction by providing attentive service and addressing concerns promptly.
  • Demonstrated adaptability in handling unexpected situations or challenges that arose during service hours, effectively addressing issues to maintain customer satisfaction levels.
  • Performed cash handling activities and secured nightly bank deposits.

Sales Advisor

Aroma Therapeutic Essentials
05.2017 - 06.2019
  • Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
  • Increased sales by establishing rapport with customers and identifying their needs.
  • Maintained current knowledge of applicable sales and product changes in order to provide best possible service for all customer needs.

Education

Bachelor of Science - Nursing

St. Clair College
Windsor, ON
04.2028

High School Diploma -

Brantford Collegiate Institute And Vocational School
Brantford, ON
06.2019

Skills

  • Basic Life Support Certification 2024
  • First Aid and CPR Certification 2024
  • Smart Serve Certification 2021
  • Health and Safety Regulations
  • Child Supervision
  • Attention to Detail
  • Microsoft Excel
  • Documentation And Reporting

Timeline

Junior Benefits Analyst

Oak House Benefits
01.2023 - Current

Childcare Provider

The Fitness Centre
04.2022 - 09.2022

Front of House Supervisor

Carrots N' Dates
04.2021 - 09.2021

Sales Advisor

Aroma Therapeutic Essentials
05.2017 - 06.2019

Bachelor of Science - Nursing

St. Clair College

High School Diploma -

Brantford Collegiate Institute And Vocational School

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Lily Williamson