Lily Willette
Orange
Summary
Self-motivated person who seeks to execute excellent work. Has experience in customer service, culinary, and business. Has the ability to adapt in different categories of work. Can perform problem solving, critical thinking, and communication skills. Has mind is open to learn new skills with every new opportunity.
Overview
2
2
years of professional experience
Work History
Front of House Chick-fil-A Team Member
Chick-fil-A
1701 N. Tustin Ave Santa Ana, CA 92705 USA
08.2023 - Current
- Delivered exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
- Collaborated with team members to streamline food preparation processes, enhancing service speed.
- Trained new staff on operational procedures and customer engagement techniques.
- Resolved customer complaints promptly, contributing to overall positive dining experience.
- Monitored food quality and presentation standards, ensuring compliance with company guidelines.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Maintained productive, efficient approach to all tasks.
Education
Coastline Community College
Fountain Valley, CASkills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Clear communication
- Collaboration and teamwork
- Following instructions
- Flexible schedule
Timeline
Front of House Chick-fil-A Team Member
Chick-fil-A
08.2023 - Current
Coastline Community College