Lily West
Calgary ,AB
Overview
4
4
years of professional experience
Work History
Grocery Utility Clerk
Calgary Co-op
Calgary, AB
10.2023 - 09.2025
- Faced products on shelves and displays to meet company policies.
- Stocked shelves with merchandise to ensure the availability of products for customers.
- Assisted customers in locating products and provided support
- Executed and maintained planograms to ensure accurate product placement and visual merchandising standards.
Recruit/Prep Cook
Earls
Calgary, Alberta
04.2025 - 09.2025
- Operated industrial dishwashers to clean plates, glasses, silverware, and cooking utensils.
- Managed dish area organization and cleanliness using a plate map
- Measured and portioned ingredients to support line cook efficiency.
- Followed food safety guidelines to ensure proper storage and handling of food items.
Customer Service Cashier
Calgary Co-op
Calgary, AB
06.2022 - 10.2023
- Engaged customers and successfully enrolled them in the company membership program.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Answered incoming phone calls from customers regarding product availability or store locations.
- Operated cash registers to process payments accurately
- Balanced cash registers and verified daily totals
- Tracked and updated lottery sales and inventory data using Microsoft Excel.
- Managed lottery transactions and followed proper procedures.
- Successfully passed an AGLC audit (June 2023) by strictly adhering to all required protocols.
Front End Service Clerk
Calgary Co-op
Calgary, AB
08.2021 - 06.2022
- Helped customers with price checks questions, and lifting heavy items.
- Oversaw front-end operations by opening tills and managing self-checkout systems.
- Trained five new employees on role procedures and expectations.
- Carried out cleaning and sanitation duties as part of daily store upkeep.
Education
Bachelor of Arts - Sociology
University of Alberta
Edmonton, AB05-2028
High School -
Dr. E.P. Scarlett High School
Calgary, AB05-2024
Skills
- Customer service
- Inventory management
- Sales assistance
- Visual merchandising
- Problem solving
- Team collaboration
- Time management
- Reliable and punctual
References
- Wade Fedosenko - Calgary Co-op Centre Manager (403)-978-7347
Timeline
Recruit/Prep Cook
Earls
04.2025 - 09.2025
Grocery Utility Clerk
Calgary Co-op
10.2023 - 09.2025
Customer Service Cashier
Calgary Co-op
06.2022 - 10.2023
Front End Service Clerk
Calgary Co-op
08.2021 - 06.2022
Bachelor of Arts - Sociology
University of Alberta
High School -
Dr. E.P. Scarlett High School